Church's Texas Chicken — Restaurant in Alexandria

Used online order feature and paid in advance. When I arrived to pick up the order, it was not ready….apparently they dropped the ball because they only looked for the order after I got there. Then the employee told me iced tea was not available. I was not interested in the other drinks. So I said that I wanted a refund. She said that because I ordered online, I had to get the refund online. Finally, a senior employee or supervisor gave me the refund. They seemed quite disorganized. The employee was right about one thing; she said I should have just come in and placed the order. On the other hand, the food was...

Me and my family went to church's last night ordered the 16 piece family meal asked for half spicy and half not spicy and we waited 30 minutes for the spicy chicken to cook and still received regular chicken I think it was because we are white this is the fifth time this has happened to us in the last two months we get home and this time the chicken even tasted old this is the way I see it if I pay you 45 dollars for a meal I want a good meal not BS FOOD I AM VERY DISSATISFIED WITH THIS SERVICE I WILL BE EATING POPEYES CHICKEN FROM...

The best company I love there chicken and the employees they work very hard for there company I would recommend friends and family members to go there to get a nice meal and friendly service all the workers have great respect and know how to handle an customer I'm Gurrented you will not be disappointed at all but all I can say at the end you will have to see for your self cause I'm just giving my opinion and review we all have different experience but thanks to all who read my interview and finds...