Decided to leave a review regarding my take on, "giving credit where credit is due." The food, is nothing short of fast food (quality received is honestly quality I expect). Times visited are mainly late night/early morning hours where the line is usually /unbelievably congested. Upon receiving my order, more than often, my food is already cold and/or cold. (Doesn't taste bad. Doesn't taste great). Atmoshpere??? Well...considering this location is one of few and distant 24 hr operating businesses, where bars aren't too far from, it sometimes gets...well..."interesting," to say the least. So, there's that note. Now, as for the service? My experiences have been outweighed by negative ones as opposed to positive. Those are past ones. So on that note, RECENT visits made, I've had the better fortune of positive visits, all thanks to Damian. Having worked this field in the past, I must admit that working around upset, aggressive, loud, and belligerent drunks is nowhere near easy let alone enjoyable. This young gentleman I mention though, has a remarkably mellow and focused work ethic. Have not had ONE negative experience since being helped out by him (and only him) up until current date. He has provided great service, calm and understanding attitude, and knows how to thank customers, rather than receiving the more usual experience of aggressively and poorly packaged orders followed by a slamming of the double windows. Definitely an asset to this location, considering the MANY negative experiences I've had before. In case you read this, and havent heard it lately by anyone...youre doing an amazing job, in mh boom. Keep up the great...
Read moreBoy, let me tell you.... we, my son J, fiancee, my lady, my grandson, and I stopped by this Jack and the box on Fremont and Valley Blvd. Man! I must be half asleep! I just edited this review from reading McDonalds to where it's suppose to be a Jack and the box review?? LMBO! Although, I'm not a fan of this location fore it has a small parking lot and share this parking lot with Jiffy lube next door. Therefore, you are limited spaces, entrance, and exits...trying to get in and out access can be a task depending on what time of the day it is. We were on our way to dropped off J and his lady to Disneyland for that sweethearts ball deal there. We stopped in l. I parked. Our grandson was asleep in his booster seat so I waited in the car with him. They got off walked in and surprisingly enough, they walked out fairly quick!! I WAS STARVING!! The moral of my story is never go super hungry to a GREAT Burger place fore it won't last long especially if it's a Double Jack. Wow!!! That was the first time I've ever had that burger and it was SO DELICIOUS!!! I wolfed it in about 2 minutes flat. Lol l, well, I guess I gotta go so with respect, this is Chuy aka Jesse Mr 56 , San Gabriel ( City with a Mission ) signing out from a Town that is called Alhambra the Gateway to the SGV....
Read moreThere are no Rams Touchdown Deal signs in the restaurant. (The one in San Gabriel has. And I got a free Jumbo Jack there with a drink purchase.) When I was about to ask whether the special was honored in this location (today Rams won the game), at 7:15pm, an employee used two trash cans to block one of the two entrances and said they were closing, without explaining, though the sign on the door said they were open 24 hours. So I left without ordering.
Edit: Response to the owner's response below: I am not going through the bureaucratic "paperwork" to repeat what I said. Apparently the owner does not care. There is nothing further for him to look into. The facts are there. He could have said either "Sorry, we will put the Rams signs there" or "Sorry, we do not honor that deal." Very simple. And he could have said "Sorry, we had a sewage problem that evening and needed to close early, but it was fixed now." or "We changed our opening hours and forgot to update the sign on the door" or something like these. Very simple. He simply does not want to face and solve the problem. He does not understand what "excellent...
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