Sonic Drive-In — Restaurant in Alice

The last 3 times i have gone to this place has been a nightmare. First two times were within a wek of one another. Ordered a number 2, no lettuce, add jalapenos and bacon. Seems easy right?.... No. The manager tells me to come back in and he will comp me an order. No problem, except that when i come for the order they treat me like im making the whole thing up. Whatever, i go ahead and pay for my entire families meal which comes to about 40 dollars, but they mess the order up, the whole order three times in one sitting. The refund my money and wr judt took the third order as is. We had hungry kiddos in the car and couldn't wait for a fourth go-round. Thomas, who is the GM made it rught the next day he worked. My advice to you guys is to go during the day when all the teenyboppin little girls arent working. They are more interested in goofing around than making sure your paid for food is going out right. It sucks too because I...

Today's experience was horrible. My order was an online order & took a near hour & half to receive my order. My slushy was just syrup & water when I finally received my order. They forgot my son's sandwich. Waited some more. Finally got it , car hop brought out a sandwich assured us that was the correct one that we waited for. So I believed her. Came home 20 miles away to the wrong order for my son. When contacted the restaurant, the assistant gave attitude and disagreed with everything as if we were liars. Makes me wonder if the assistant manager speaks down to customers on a daily as such. Worst experience ever at a sonic, bad customer service & overall wait time is tooo long!!! Highly Do Not recommend eating from here! You are better off ordering from Stars, they are much nicer &...

I was there last night for a medium slushy. I was parked in stall #3. The speaker was distorted and after looking the card reader looked broken. I waited for 38 minutes and still had not been given my drink. I went to the next stall to tell them to cancell my order and the lady on the other end just said ok. She sounded like i was inconveniencing her and didnt even say like oh sorry its coming up or anything. I love sonic but this AliceTx location has lost my service. The car hoppers weren't even telling customers thank you have a nice day or anything. Better...