Taco Bell — Restaurant in Alice

The other day I ordered this double beef burrito with no rice and no tortilla strips. I've ordered this at so many other locations and this location. It had never been this thin. I also ordered a taco with no lettuce and it was full of wet lettuce and made the tortilla soggy as I knew it would. I decided to let it go. Today I ordered the double beef burrito with no rice and no tortilla strips and again, very little meat. So, I decided to address it and ask for more meat and they also forgot my side of sour cream. Well, I had to pay extra for the beef that should have been included and I had to get down after they forgot my side of sour cream. They ended up filling my burrito with the sour cream instead of putting it on the side. Literally a sour cream burrito and very little meat after I paid extra. The manager needs to be replaced. Seriously, she has a horrible attitude. The employees were nice but because of this manager, I will be calling corporate. She needs to be replaced and reported. If she doesn't want the job, give someone else that's qualified and friendly the chance. She swore there were 2 scoops of beef on a burrito she didn't even...

Workers are constantly goofing off at night. I waited 7-8min at the window only for my order to be wrong.Sadly this has happened on more than one occasion specifically in the evening/night. The morning shift for breakfast is actually great. I don’t know who runs this establishment but I don’t see how you could even possibly find this behavior and control quality to be acceptable. Please try to hire some folks with the same energy as the morning shift or at least workers who will get your order correct....

The cashier is usually the first person you see when you walk in so they should be friendly. The young girl that was up there that day did not hide her frustration at having customers at the counter and drive thru. I think the other girl went on break. I was sympathetic but I wish one of the 4 cooks could have helped her. The beverage area was messy. The food was good and hot. The dining area was...