Draganetti's Ristorante — Restaurant in Altoona

**UPDATE: I don’t recommend coming to this establishment based off poor management alone.

If the establishment truly cared for their employees’ privacy, then they shouldn’t be handling work matter on their personal device. Please respect your paying customers privacy and advise your staff not to obtain customers personal information on their own devices—especially when there is no reason to so.

Additionally, what actions were taken? I’m curious because Samantha continued to call/text to harass my party instead of taking any accountability of her negligence.

Best of luck to your team. —— I dined-in alongside with 2 of my friends tonight. Personally, it’s been over a decade since I’ve been here last and it appears as if nothing has changed since in terms of decor. While it’s certainly outdated, the atmosphere still was still warm and inviting. Our waitress was Delaney who was attentive and well-manner. We tried the pumpkin spiced white Russian as well as the martini—both of which were quite tasty, but the white Russian was particularly strong. The food was delicious. Among our table, we had the butternut squash ravioli, chicken Alfredo, and the Draganetti’s special pizza along with side salads. Overall, we thought we had a pleasant evening and even tipped for exceptional service—or at least until later when Samantha (the bartender?) called and accused us of not paying for our meals. We don’t know how she got one of our phone numbers? We confirmed that our meals were indeed paid for as our cards were ran and the payments show up in our account statements. However, for whatever reason, Samantha could not locate our transactions in the system and made it our problem. Samantha was pressed that we didn’t pay for our nonexistent tiramisu and accused us of blaming our waitress when we clarified we didn’t order any dessert… We had to end the call as she was not making any sense. If this was a real issue, then it should’ve been addressed promptly when the waitress brought back our cards/receipts. Not only was this confusing, but this was completely unprofessional. Even though the meal was wonderful, I don’t think I will be going back here anytime soon. Ultimately, this call left a bitter taste...

We went for a rehearsal dinner, the brides were assured we would have a private room when we were instead put in a little mid level area. It was a miscommunication that did not ruin the night, but wasn't great. They did ensure no one was sat near our table, which was greatly appreciated.

Our waiter, Edward, was a delight. Running all over, doing all he could to help our table, and ensure the brides were happy. We were told the manager was going to come speak with us, but that never happened but it was the dinner rush.

We did wait about an hour for food, over ten people were at our table, it more than makes sense! But the roof itself wasn't great; oily sauces that left pools of oil in the bottom of our plates, near burnt eggplant were just a few complaints. Our appetizers and salads were delicious, entrees left much to be desired. Perhaps not the best place for a large group, but the waiters still definitely...

It was our first time trying this restaurant. My husband and I had reservations and showed up right on time. We were promptly seated and ended up leaving because we sat at our table for 25 minutes after our reservation time and not one waiter/hostess/staff member even came to our table to even ask if we wanted a water. I attempted to get the attention of anyone that was near by but nobody looked our way even once or even acknowledged that they saw us waiting for service. We decided to leave because a table directly behind us was seated and had the waiter to them within two minutes. I understand it is Valentines Day but it was not THAT busy, and even if it was, 25 minutes for NO service is absolutely unacceptable. It’s a shame too because it smelled wonderful and we were excited to try it. We did bring this to the attention of the manager as we left and they only asked if we wanted to try being...