El Tropico — Restaurant in Amarillo

First visit after remodel. Ordering was interesting. You have to order at the register and pay first then wait for your ice cream at the other end of the counter. I didn’t get a chance to look around or sample new flavors. Felt very rushed. The ice cream is still delicious but the size of a single scoop is not what it used be! It was tiny. It was more like a kids scoop. Guess they’re trying to pay back the expense of remodeling. Sorry but I...

I have always beem a customer but I will not be going back anytime soon. The customer service has declined. I am unhappy with the workers attitudes & the amount of time it takes to get taken care of. The last 2 times I have gone they do not have the flavors of ice cream I ask for (Cappuccino & Gansito) & other products that are listed on the menu & that are available at the other location. The workers are rude & make me feel...

They are very rude 😤 they just ignore you and go on to the person behind you like if they don't see you there they prices are ridiculous high they even charge for the cups which thats so dumb like im already buying the cup for the water and its always dirty in there the tables are always nasty we can't even sit...