Little Caesars Pizza — Restaurant in Amarillo

I order from this particular Little Ceasars all the time. I always order the same thing and it is always under nine dollars. Today when I try to place my order the girl on the phone didn’t even know how to put the order in and then when she finally did get the order put in she told me it was $14 and some odd change. I told her that it was never that expensive. And I was not saying it in a rude way at all because I’m actually a very friendly person. She argued with me and tried to tell me that it was a custom order and then I told her that I always order the same thing and it was always the same price so then she went to get her manager and I guess she meant to mute it or maybe she just did not care but she was telling the lady that I was being very difficult so then when the manager got on the phone I told her I am not being difficult but now I’m angry and was trying to explain to her what happened and then she hung up on me. They had zero customer service skills. I will never order pizza from there again which really sucks because that’s the one that is closest to my house. I do love their pizza though so I ordered the exact same thing at the Little Ceasars on the boulevard and they were very helpful and the total came out to less than nine dollars like it always does. They were very friendly at the one on the boulevard but I will never be going to the one on 10th St. ever again and it just blows my mind that rather than help me the manager hung up on me. I’ve never even written a review on a place like this before not good or bad but I am so angry that I had to voice my opinion because I am...

On 07/22/25 at 8:45pm, we called an order into the Little Caesars on SW 10th. The order was confirmed back over the phone and the total was $30.xx. When we arrived at the store, the order was not correct. The man handing out the pizza was the same man that took the order over the phone and kept saying he was hard of hearing, but was able to tell me my order back over the phone. He went and got his manager, Drew. Drew tried telling us that this is what we ordered and the man kept telling him it is not correct. Drew had attitude and told the man to retake the order, but that we were going to have to wait for it. Ok. No problems. We ordered what we ordered and that’s what we want. The man retook our order and now our total is $46.xx. How did it jump $16 dollars? We placed our order, paid what they wanted and got a receipt. Upon looking at the receipt, we were charged for 4 pizzas when we only ordered 3. So here we go back to the window and asked to speak to the manager, Drew. As we were explaining that we were over charged, he is just staring at us like a deer in the headlights and not looking at what we are trying to show him. I told him to look down and follow along with the receipt instead of just looking at us. Then he gives us some bs explanation about the items on the ticket and refunded us one of the cheapest pizzas on the ticket. He wouldn’t listen to what we were trying to get clarification on and instead tells me he’s quick minded and already knows. This place is very unprofessional and the manager is not mentally capable of running a store. I will not be revisiting this...

This place has been the most horrible service me and my fiancé have ever experienced.. we ordered wings brownies and asked to get a hot pepperoni pizza made fresh and that we didn’t mind waiting we got home only live 5 mins away and we were very dissapointed when we had cold old pizza seemed like they just put one of the hot and readys in the oven and heated it up.. we called multiple times no answer so we used gas going all the way back to be disappointed again only this time we were told they could not provide me with my receipt and I could not get a refund that they could only remake my pizza so we did that and waited again we came to the door they close at 10 but yett closed the doors on us at 9 so that we couldn’t point out who the employee was that took our order when the manager came to the door we pointed him out and got treated like we weren’t even customers argued with us about our food 3 young employees laughed at us and the one who was supposed to be manager laughed as well wouldn’t give us the name of that employee and shut the door in our face this place should not be ran by kids the manager never even brought our pizza there was only one employee that i believe deserves to work there he was nice enough to apologize for they’re behavior and for the service we got and bring us a new pizza. When we were going to leave one of the employees was driving out the parking lot and asked my fiancé if he had a problem so unprofessional They gave this business a bad name we will never...