Just let me start by saying that I ordered on Christmas Eve online to be delivered to my apartment . I work two jobs so I wasn't able to pick it up at the restaurant and I would have ordered from a different restaurant but I live in Amesbury .
and my order got messed up I was charged for food that I did not receive I ordered two chicken lo mein I ordered two chicken fried rice I ordered two chicken teriyaki one beef teriyaki a crab rangoon and a chicken finger and they left out the two chicken lo mein so I was out $30 of food that I paid for before even receiving it and I just tried to call them just now at 5:30 day after Christmas and they're closed I am very disappointed and will never order from China Star again I'm a resident of Amesbury and very disappointed that they didn't even call me back after realizing that they had made a mistake that they did not give me what I ordered and what I paid for and I'm filing a complaint and demanding my $30 back a food that I...
Read moreOrdered 2 dinner plates B&D and one thing I've noticed. The size of the order was less then the past owner. The rice is hard and dry and if you have leftover rice it turns into a hard block and next to uneatable. The past owner had the best fried rice around. why change anything from what the past owner did? The egg foo young was bland and tasteless. After 24 years of at least once per week and sometimes twice per week getting takeout I guess it's time to find a new Chinese takeout for me. They won't last long here in Amesbury putting out junk food like that. It was a great run but now it's over.... Terrible food!
And this statement by the owner after reading the terrible reviews. "we are really sorry that you are not the target customer. But thanks for choosing us before though". Just look at all the bad reviews and where he inserted that comment.
It should read "We are really sorry that your restaurant is NOT our target restaurant....
Read moreThis restaurant got new management recently. The new management decided to change what were the best crab rangoons around to run of the mill crab rangoons that suck. They have a sweeter flavor and taste like all the other crab rangoons in this area. CHANGE YOUR CRAB RANGOON RECIPE BACK TO WHAT IT WAS!!!
The rest of the food here is average to above average. The lady who answers the phone is always on point. I never had an incorrect order delivered (50+orders).
General Gau's is average. It could be spicier. Lo mein is good, no complaints about the rice or the portions. But as of mid-2023 this restaurant seems to be trending downward. Hopefully management realizes that folding wonton into a prettier shape does not make up forbad taste. You had something with your crab rangoons. Changing them cost you about $500 in sales annually from my family, alone. Bring back the old crab...
Read more