LimeRed Teahouse — Restaurant in Amherst

This place is always my favorite to get something small to go, or during less busy hours and academic year, I really love this as a study environment. Coffee shops are a thing.... But LimeRed has a positive uplifting environment yet leans towards minimalism that helps with not getting distracted during study sessions. Word of caution: during finals, the tables can be pretty packed with all the students trying to study. I love the waffle + ice cream + chocolate + pocky combo!! Their mochi ice cream is pretty good too (ok I'd be lying if not one of my favorites) and very photo-genic. Bubble tea - tapioca bubbles are also good (pretty bouncy texture), as someone who's had it in a lot of different specialty boba places. My friend had the fruit jellies (not popping) and I think vera ones? They were white, but she loved it! There's plenty of options if you don't want any bubbles at all...

I’ve been here twice in the last 2 months. I likely won’t go again. I don’t like the completely hands off approach to ordering - non cash orders are done strictly through an iPad in your own. I had a few questions (do I still have to pick a dairy option if we pick coconut milk tea; how do I order a macron if it’s not listed on the iPad?) and the person working was not attentive to my questions and seemed annoyed. Sorry, but I’m not well versed in ordering so I’d like to ask some questions. Is that unreasonable? And I also don’t like the tip screen. I literally just walked up to an iPad, ordered myself, you got annoyed when I asked a question, and now I am supposed to tip? For what?

The drinks are fine; service is not. There are enough other places that are happy to help and “teach” about...

Love bubble tea. They do it well, better than most places. They make good tea, paying attention to the correct temprature to steep differents teas. Quality is key, and they are aware. My only complaint would be that everything is way to sweet unless you ask for only 1/4 sweetness. But, you can ask for it less sweet or unsweetened, which is good. I just wish the baseline sweetness wasn't so extreme.

But, if you like bubble tea, you will love this place. If you are going to have bubble tea for the first time, you might as well get it from the place that has the best around; LimeRed.

Also, they are always engaging their customer base via FB etc. in fun ways, and they have special offers quite often. As a customer, I will say that it really does work to show that they value...