CVS — Local services in Amherst

Jesus can the pharmacy staff cashier be more of a .... I'll refrain from harsh words. But it reminds me that I feel sad our jobs are being taken over by robots, and then the reminder is torn asunder by such horrible customer service. This woman was so mean to me that I wanted to ask her if she was okay, or if I was really wasting her time.

Other than saying excuse me, I waited until she was done with whatever she was doing. I stayed a good distance , knowing if she said a simple " I'm too busy but another staff member can help you" that would've sufficed. Yet she found a way to scoff at my questions like I was a huge inconvenience or post. It was very disrespectful and made me sad the rest of the day.

Like horrible. I can't even feel myself being subjective . This CVS blows for so many reasons but it's a decent spot overall. She kills the vibe. I don't even want to give them money to pay...

I'm writing this in the hopes it doesn't ever happen to another person. I stopped using the pharmacy years ago because I was in college and had gone in to fill my plan b. It was my 3rd time in a few months getting it. The man at the counter clearly didn't not like me taking it and let me know. I felt so degraded and violated and embarrassed. No one should ever do this to u, it's ur body and ur choice and the line he crossed by sharing his opinion with me couldn't be undone. If I wasn't as strong of a woman then I may have never sought the medicine again because of how he made me feel. But I am strong and I know I'm doing nothing wrong in trying to protect myself. That situation never should...

The pharmacy itself is horrific. I always have my mother's prescriptions mailed to her; however, this time, they had the wrong debit card number. They couldn't find the new one that I'd been using for about 3 months. They kept me on the phone for over 10 minutes trying to process the new card. I became angry because one of my pet peeves is incompetence. I told them that I'd pick up the prescriptions, and then mail them myself. Also, I'd be changing pharmacies. When speaking with the clerk, it was obvious that she'd never learned how to listen. She kept cutting me off when I tried to explain to her what CVS had done wrong. I've no time for such! Otherwise, the rest of the...