Papa Johns Pizza — Restaurant in Amherst

I called in, was told closed by call center. Do not listen, Google is correct by store hours. The manager very helpful (you get redirected to corperate should know hours, was very cut throat and rude). The manager was excellent, highly recommend for over dominoes. I've always trusted papa johns over dominoes. When someone should call, should go to the store. Either that very very friendly and helpful, and store manager knows best. Why put my phone call if not to the store? I give to the store manager, but call reps not good when it comes to ordering with blatant attitude and not knowing the time a store closes. Way to go Google, negative 1 to rep from corporate. Why 1 star off. Jay good manager and doing his diligence, fix the issue that a corporate thing not anyone the...

Unfortunately, I had a bad experience at this Papa John’s today. It took me almost an hour to get my pizza, well over 30 minutes my expected pickup time. The place was not crowded but I suspect understaffed. I am not pleased with the way I was treated because I was ignored for about 30 min waiting where, when I finally my patience got the best of me and made me ask again if my order was ready. I don’t think I can recommend this Papa John’s anymore since my pizza was clearly made in a rush and there is poor service, time management, and quality control. There are plenty of local and more affordable pizza joints around...

The last two weeks the pizza was well done and a thick crust.... I ordered the New York Style Pizza Extra Large (sausage) pie... Jay told me that's not was ordered... I ought to know what order I placed... If his system is showing something else they need to fix their on line system... It came in a larger box 10 slices but was very well done.... they need to be nicer to their customers.... We order every week sometimes twice a week..... $27 per order with the delivery charge.... John Rella - member..... Before that I called and told the staff what a wonderful job they were doing.... and how the pies were...