My first impression was WOW. This young lady with a headset mopping the floor of the restaurant. tsmells so clean here. I used a kiosk to place the order. So when we received the order I realized that they forgot to give me my daughter's fries. So I went up to the counter to ask for my missing fries. It's my mistake; the fries that I ordered were added to my wrap, not a side of fries that I thought I ordered. To my surprise, two minutes later, a manager handed me a side of nacho fries at no extra charge. Amazing customer service that I would never expect from a fast food joint. Amazing team at this location. The food is also amazing. I have been trying to get my daughter to come to Taco Bell and she's always saying no. However, she loves everything that I ordered. We have a #4 combo, regular taco, and...
Read more1075 N Tustin Ave, Anaheim, CA 92807 I order from Taco Bell regularly. Went through the drive through here and wanted the PROMO... July 22, all day, a FREE Flaming hot Dorito Taco. Well, there were two of us and I specifically said there were TWO OF US and wanted 2 tacos. Then I was told there's only 1 per order. So we get only 1. So after... I go back inside as a walk-in and ask for a single free taco, and the two women argue with me for 5 minutes that I never said there was two of us in the car. They should have just said "no problem... thank you for trying our promoted item." After being annoyed at them, I decide to try an OTHER Taco Bell 5 mins away. Well they were very courteous and gave us two free tacos NO PROBLEMS. That OTHER girl even gave a smile and said have a...
Read moreNight shift drive thru staff something else as I paid for my order my bag of chips is sitting infornt of the guys face . He continues to take other people orders an talks to employees . As I beep the horn asking for my Oder he just stands there an mad dogs me than he puts his hands in my bag of food an starts moving his hand around in the bag at that point I asked for my money back . Which he continues to mad dog me. Until another employee showed up which than at that point he closes the bag a than gives me my money back . As I than proceed to drive away the employee continues to antagonize and provoke me by yelling remarks out the window . Never have I ever experienced this type of bad of service at a...
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