Subway — Restaurant in Angleton

The subways in Angleton have gone down hill. Went in to eat with my family and the older lady, I am guessing is the manager, was berating the other employees and being rude. One of the young girls, who couldn't be more that 16 or 17, there looked like she was about to cry because of how this "adult" was treating her. She was talking to her like she was a stray dog who just crapped in her yard then tried to eat her cat. She even encouraged the other young employee who worked there, to belittle and misstreat this one girl. It was saddening to watch. Went in after church and the same lady was bashing, who I guess, was the same little girl or another employee, who wasn't there. Calling her names and talking about how she is going to make her quit. She doesn't treat the cutomers much better. She got mean towards my son for asking a question. The new "manager" needs to retire or take a happy pill or something. I feel sorry for anyone who works under this lady. The food even shows her lack of caring. The place is a mess, stinks, and there is roaches. The floor is sticky and there was food caked on the bench and walls from them not being cleaned. They are always out of teas or sodas, meats and veggies. It is far and in between when you can go in and actually get what you want. Due to lack of products. Subway needs to step up there game and either fire this manager or send her to human relations training and how to run a...

Went in to order a sanwich, was told could only get discounts if we ordered on line. We sat down, downloaded the app, just clicked on sandwich then checked out. I figured we could just customize at the counter since we were already there. Told her we wanted herb cheese bread, she argued that the order said wheat, then told her to add honey mustard she caught an attitude because order said mayo. Asked her to toast it, she argued with us about toasting it because it wasn’t on the order even pointing at receipt saying “it’s not on here”. We told her to add black olives & jalapeños, again she snapped it’s not on here. The two women working were incredibly rude & acted like we were inconveniencing them. We were the only customers in the store. We’re older & just trying to see on the app to order was difficult. I didn’t realize it would be such a big deal to make any changes. The customer service at this store is absolutely horrible. I will not be returning to this store ever again. I imagine y’all don’t...

Will never order from this location ever again! I decided to order lunch thru the Subway app for delivery due to me being stuck at work all day. I ordered some extra stuff on my sub like smashed avocado and when I receive my food from the dasher it wasn’t even prepared for delivery the bag wasn’t even taped off like they normally do that’s one. Then when I open it there’s avocado missing from my sub. So I proceeded to call the location and the store manager that was onsite answered. I told her what had happened and she said I needed to bring in the sub for reimbursement. She was never apologetic for their mistake and I told her I couldn’t bring in the sub because I was working that was my whole point why I didn’t go pick up my sub and made sure it was correctly done. She started saying I can’t do anything for you if you don’t bring in the sub and then proceeded to hang up on me. I was like wow this is the type of person you put as a store manager that can’t even simply apologize and correct their own mistakes...