Sweetwaters Coffee & Tea — Restaurant in Ann Arbor

This is my go-to coffee shop and I absolutely love it. TLDR; Light & happy environment, excellent tea selection, some GF options, friendly baristas who go the extra mile, supports local small businesses & artists.

Environment: I often work remotely for my job and have landed on working primarily here - there is plenty of seating (and different types of seating so I can switch it up when I'd like) and the large windows and local art makes it a happy, well-lit environment. There is also outdoor seating both toward the rear of the cafe and also next to the storefront. Mornings and weekends tend to be busier and there are frequently "pop-up" tables on the weekend where local artists and small businesses can come sell their wares (I've seen everything from plants, to crochet, to jewelry, to olive oil, to samosas!) I love the dedication to support local craftspeople!

Drinks/food: I am a tea drinker so I love that they have an extensive tea menu in addition to coffee. I would recommend the jasmine iced tea for something light and refreshing (I get mine slightly sweetened) and the Thai iced tea if you're in the mood for something richer. I also have celiac disease and haven't had a problem with the drinks but just let the baristas know just in case. There are sometimes crumbs on the tables (there are plenty of crumbly pastries for gluten-eaters to enjoy) but I can usually find a spot that I feel safe to settle down in. For fellow gluten-free folks, I highly recommend the gluten-free brownie here - it is AMAZING! And it's prepackaged and certified GF for my fellow celiacs (although you may want to wipe off the package if you are ultra-sensitive since it is in the case with gluten items)

Customer experience: The baristas are super friendly and go out of their way to make sure everyone has a great experience. I have seen them take time and care to accommodate those with special needs and to also get to know their customers. The shop's sign & window art is all done by baristas, as well some of the product designs - I love that this coffee shop invests in their employees and gives them opportunities to showcase their creative talents. There are also baristas that have been working at this location for years which I believe indicates a positive work environment, something I definitely...

Having never been to a Sweetwater's before I wasnt sure what to expect. The Great Pumpkin Latte I had was really good, but the White Chocolate Mocha my friend had was one of the best I have ever had. I also tried the blueberry crumble which was excellent as well. The staff was friendly and inviting. Music was just loud enough in the background to be relaxing but not enough to make you have to shout to talk to someone next to you. The store was clean, saw staff quickly clean up after patrons left. The prices are in line with what you would expect for a coffee shop but the flavor was on another level. I would definitely recommend stopping in for a coffee, tea or both. Wish we had a Sweetwater's down in...

I am so happy Sweetwaters Plymouth Green re-opened. The cafe is newly renovated and beautifully designed. The staff is super friendly and knowledgeable of all the products. I was unsure on what to order, and a lovely barista guided me through the menu. I ultimately decided on the Dreamy Cold Brew. She explained how they made the cold brew. They let the coffee steep in cold water for 18 hours in order to achieve a smooth and slightly sweet coffee. Let me tell you, it was the best cold coffee drink I have ever had. I will certainly be coming back again soon. Additionally, I love the diversity of the menu, customers, and staff members. The global / diverse aspects of Sweetwaters Plymouth Green is what...