Burger King — Restaurant in Arcadia Lakes

My experience was horrible. I sat at the drive thru for over 30 minute due to only one car ahead of me which by the conversation they were having over the headset that I could here through the drive thru was because some one (your employee) was hit in the pants. Finally when she realized I could hear she tells me to hold again, by this time me and my son stomachs were speaking a different language as I was about to leave to go to Rush's instead, she finally came on the speaker to ask me about my order. I explained my order because after that long wait, who wouldn't know what they want by now. I told her our order than she days hold again. I about lost it but she came back and apologized but than I had to repeat again. She repeated a order but when I told that's not right she said she wasn't talking to me. I asked who she was talking to and she replied by telling me to come to the window to pay for my order which wasn't right. I left and went straight to Rush's because I know they treat their customers with respect. I will not be going there any more and if you like disrespectful customer service than this is the perfect place for you. I used to love me some whoppers but now that I've experienced that the thought of it gives me a bad taste...

Ummm they gets zero stars from me. Reason being, my fiance and I ordered to go. Her meal was good, but mine sheesh for starters I had a long hair wrapped around my fries thar came with the fish sandwich meal that I ordered... "with cheese". I took it back to the counter and got us both fresh fries "with no apology" then sat down and checked my sandwich. Yep you guessed it! No cheeses! Which i was charged .55 cent for mine hers was .70 cent. I was just disgusted with the service, lackluster attitude and demanded a refund! It gets worse. Our total was $13.79, she gave me $11.51 cent, I took notice of this after i walked out and realized she owed me my coins. I go back in, tell her/show her her error, she in turn says I owe you like $1.56??? Huh?? Naw you owe me more then that. She rolls her eyes and gives me $2.60 cent. Ooookkkk! Thank ya dear. I walked out still hungry. But I got my money back and some. By the way... I used debit and walked out with 💸 lmao. They fuccin suck and i don't do bad reviews. Judge for...

I ordered through the mobile app last night and when I went to pick up my order, the lady kept saying they were closed. Even after we kept saying that we had a mobile pick up. The app said they close at 11. My order was made at 10:23. That is the time stamp on my emailed receipt. They took the money off my card. And the lady was saying they closed at 10:30. even if that was correct, my order was received prior to them closing. She got an attitude and just kept saying well we're closed. and I asked well what about my food and or money... and she was like, we never confirmed the order and it will be canceled and you will get your money back. soooo... how can an order be canceled if tou never confirmed it?!?! I have my email as proof. my proof from the app and also the money being taken off of my card. This was the most rude and disgusting service I have ever encountered and I will not...