McDonald's — Restaurant in Arkansas

When this store opened it was clean and the staff was friendly. Now when you go in it seems to always be dirty. Where you order you can see the floor behind the counter and there is always food on it everywhere. The shake machine is always broken and most times I go I am getting a shake. The parking lot is dirty, it looks like people dump their old drinks out in the drive thru and it looks nasty. Like I said "when it first opened it was clean and most of the employees were nice". I avoid going there unless I need a "french fry fix" and most times those are under cooked. French fries should be golden brown and they should not be "limp". Also they should be hot, by the time I get my order and drive the 3 miles home, those "cold when I bought them fries are gross". McDonald's is known for their fries, now there known for cold limp fries. Also the price at this McDonald's is higher than the ones in Hot Springs. Just because it is near a retirement community doesn't mean you should "jack the prices up". Also the self serv ordering, WE ARE IN A RETIREMENT COMMUNITY, WE WANT TO TALK TO SOMEONE AND HAVE THEM ORDER FOR US. It is truly a shame that you don't cater to your community. Do...

Normal night, placed my order and drove to the first window where I paid. Then went to the second window and we received our drinks. Right after we got our drinks we were asked to pull up to the 3rd window to wait for FRESH fries. Now mind you I normally don't mind and will move up now problem. However there was no one else in line behind me and no one has entered to place an order. I ask why do I have to move when no one is behind me. I was told it's because I was on a timer to which I looked at the girl and said in a joking manner "no you're on a timer" . She didn't find it funny and asked if i would move up. At that time I saw someone enter and knew they were going to place their order so I moved. We waited there for a good 5 minutes or more and then without saying anything they handed me my food. The kids i had with me were excited to have FRESH fries only to get them out and they are NOT even warm!! I went inside and told them. They didn't even offer a sorry but they did give me fresh hot fries. From now on I refuse to move when noone is behind me. It isnt my fault that they can not keep up their time for THEIR timer. They get paid 15 dollars an hour. They should be able to...

Just walked in and the young lady up front says ill take your order but I'm not supposed to because I'm on break. I said do I need to go somewhere else and again she says I'm on break and I'm really not supposed to do this. They want 15 dollars an hour and don't want to work. If I could give NO star that is exactly what they would get. I guess I could have drove around the drive thru and got something. This type of job is all about service, if you don't want to work them go home. We don't need cr*p like this. I'm fed up with lazy people. If I could put on here what I really think they would delete my post. Well I went back again and this time they took my order inside, I waited for about 15 minutes and walked back to the counter and my order was sitting on a counter in the back. I ask if that was mine getting cold, They gave it to me and it was wrong again. After having a few words with the young mman who took my order and didn't listen to what I said then left my food sitting for 15 minutes I just told him to give me my money back. I think that I...