Tropical Smoothie Cafe — Restaurant in Arkansas

Yesterday me and several others went to the Cabot, AR location for lunch. I ordered the sweet potatoes side dish and a peanut butter smoothie. They asked what protein I wanted and I said none just a gluten-free peanut butter smoothie. Our orders were brought to us and my sweet potatoes were shriveled up and half blackened from overcooking. I ate a couple of them and they were terrible. My smoothie tasted like chalk because it had whey powder in it. I took both items back to the counter and spoke to a young lady about it. She went away and I returned to my seat expecting to hear from someone. When we were ready to go I asked for a gift card and was told that I was given what I ordered and that was that. I said the potatoes were old and was told, “we only cooked them yesterday, they’re fine” I said, “you call that fresh?” And at that time the young girl told me in a loud voice that “You don’t know what you are talking about”. I wish I had taken a picture of them. I asked for a manager and was told that there wasn’t one and two of the employees stood at the counter trying to argue that I didn’t deserve anything. I said that I was just asking for a manager and wouldn’t argue with them but that I would certainly be leaving a review online. I have NEVER had such a horrible experience in my 48 years. I don’t recommend this location and will never be back. A $10 gift card would have been an appropriate response but I was belittled and verbally accosted by two very young and unsupervised...

I have been employed by TSC Cabot before and I want to clear a few things up. 1) The drive thru line is more of a convenience line for our customers. We try to make things as fast as we can, as quality as we can. The drive thru is not intended for you to grab your food and go in one minute. Keep in mind TSC is not fast food, we make our products fresh. I question the man stating he sat in the drive thru for 45 minutes. We have never, ever had anyone wait that long and I have been with TSC Cabot since the store opened in April. 2) If something doesn't taste right, please tell us! We're happy to make it again until you're satisfied. It's basically our policy. 3) We're not perfect but we try our best to provide food and drink that are a healthier alternative. With that being said: our store is very nice, we keep it clean, and our staff is pretty friendly. The drive thru can be a hassle at times, but we try our best to keep things moving despite the lady in front of you ordering $50 worth of food and a couple of smoothies. If we can detect that you are not satisfied, which we usually can, then the store does it's best to make it...

I don't usually eat any fast-food unless it is Chick-Fil-A, or Tacobell because those chains offer nutritious, lower calorie options that fit my lifestyle but I discovered that there is a Tropical Smoothie Cafe near where I live.

When we arrived, we were kindly greeted by one of the staff members , and we were given plenty of time to decide what we wanted to eat. We did not feel rushed at all, and we felt comfortable.

I ordered the Chipotle Chicken Club on flatbread to try out along with some standard Lays Potato chips. The food was hot, and nicely wrapped in the bag upon receiving it.

My flatbread was very fresh, everything was neat and tidy. The bacon was delicious, and the chicken was definitely fresh The lettuce and tomato were very fresh as if they had a garden in their location. The bread itself had a nice, plush, soft texture that sent my taste buds on a flavor rush. I also really enjoyed the spicy chipotle mayo that was on my flatbread too. It was more on the mild side, but also had that spicy kick that everyone seems to love. I will definitely be back to try out...