I attended black eyed peas with my family for my 17th birthday. I had a total of 25 guests at first we were seated and he took our drink orders, I personally did not receive any drink and when I told him that he said it was still in the making (virgin Piña colada). After about 15 minutes my other guest texted that there would be about 16 of them coming, we asked him would he be able to do it and he said yes so they came and were seated. The only thing I received was my appetizer and three people at my table never received any food. After about another hour only half of my guest ate and the other half only either had drinks or an appetizer. I asked for my drink again and he spoke to me as if I was being annoying. At this point it has been two hours I haven’t received my drink or my entree. My guest were upset cause they had to return some of the food due to it being cold and under cooked. After 40 minutes I got my food (still no drink) and it was cold and tough (chicken fried chicken) I ate it but was upset. We then asked for our check and it was over $800, none of the stuff we never received or that was sent back was taken off. We called for the manager cause the waiter said he wasn’t going to take none of the stuff off. The manager came but was appalled when she saw how many of us there were. The waiter never told the manager about the other guest. He lied and said we never told him about everyone else but the whole table spoke up and said that was untrue. Some of my guests paid in cash and he put the money into his pockets when he thought no one was looking. We had to settle the ticket ourself because the manger and the waiter didn’t want to come off of any money. It took about an hour in a half before we were able to walk out. Then he ran to the car because he didn’t take all the money off of the card that was used to pay and said we still needed to pay $100 so we told him to take the money that was given to him to pay for Salome plates out of his pockets and pay for the rest of the meal. Then we left. This was my worst experience at a restaurant ever and I was completely disappointed with the waiter...
Read moreWho knows your restaurants the best??The staff!!
As an experienceed server Trainer from Las Vegas and After being employed there for only four hours to train, which i didn't receive pay for I was unable or willing to bring myself to return later today to finish the training due to the absolute disgusting and and deplorable eating conditions. I would warn against eating here!! I was sickened at the fact I had eaten there the day before without knowing the conditions and that the cooks never wear gloves or wash their hands! The prep cooks, The kitchen manager and all other boh staff use bare hands to prepare ALL food. The prep cook Proceeded to dip his bare arms and hands into a bucket of raw chicken in the walk in while also going container to container for fresh veggies and threw it in a container. The main cook on the line (Kitchen manager)ate celery at one point on the line with his food in one hand and breading cat fish in the other. The server trainer used his hands every time to put lemons in his guests drinks even after I got a spoon because the restaurant doesnt employee tongs or scoops. I was shocked to see Multiple side salads are pre made early in the morning and just sitting exposed not covered from debris or any other contamination in the walk in and not made to order. The rolls and corn bread are so cold in the oven warmer they microwave all rolls and corn bread every time so not fresh at all. They dont have scoops for crouton so just another thing employees use their hands to scoop and drop on your salads. I mean there is cockroaches in the sani bucket. Enough said. I was appalled and couldn't bring myself to work for an establishment I wouldnt eat at myself. Eat at...
Read moreI had the worst experience tonight with the older lady at the bar with bangs she was so rude I stated to her that I left my wallet and I called up there and they said it was at the bar my husband went in to get the Wallet I left mean while I drove all the way from Dallas my husband told me the older lady said it would take a hour to get because the safe is locked . So I ended going in she didn’t even speak she carried on like I didn’t exist so I addressed her and she said safe is lock and there is nothing she could do and touched my arm I don’t know why she had to touch me to talk to me but she did and besides me she didn’t even acknowledge half of the African American customers that were there she overlooked them . So I started to get aggravated and I told her mam I will leave just give me my wallet before I have to get frustrated and then I proceeded to tell her could she please call her manager because I’ve been a manager in training before I know how the safes work . She said calling my manager won’t get you your wallet she was so disrespectful and rude and even told me “ it’s not my fault you left your wallet “ so then she called manager and I spoke with him his name is rob he stated he will drive from Dallas to restaurant to give me my wallet . And what a coincidence my wallet magically appears 5 mins after I got off the phone with rob . Smh I use to love to come here just to see Archie I wish many people was as nice as he is there & but no worries I won’t be back at all the lady at the bar is a...
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