McDonald's — Restaurant in Arvada

I agree with some about the steady decline, I once had to wait almost 35-40 minutes for my food just to end up calling because I was missing large sweet tea, large French fries, 2 double cheeseburgers and 2 orders of apple pies and then after ordering maybe 4 minutes into my wait get told that the ice cream machine was down so I couldn't get my Oreo McFlurry if I wanted to order something else, I said no and asked for refund which I turn took little longer then should have, I guess the machine or something was being slow idk either way it wasn't a great time... Which everything I wasn't able to get was the main point of the he journey to McDonald's anyways and was nearby one of the kids drop off areas, otherwise I would have not gone to this McDonald's in the first place, the look of disappointment on their faces when I didn't have everything was sad, plus the drive from were I went was far from this McDonald's, and when I called I talked to someone and they asked the usual your name, time came in, receipt info etc.... and I guess they misheard me because she said I remember your order and you are not missing that because you did not order that and nobody ordered that at all that day..... And yes I did have 2 different receipts with 2 separate orders so I had to double check the receipt info was given ...

I was like excuse me yes I did and no I did not receive it I am looking at it now...she then replied " no mam you did not purchase 30 double cheeseburgers" what ... Lol how does 2 double cheeseburgers with ketchup and pickles only sound anything like 30 double cheeseburgers ... anyways after getting the managers name and being told to come the next day between a certain time I called back and told them I wasn't able to and went 2 days after original date of purchase just to get the run around because the person I talked to wasn't there or the manager idk it was a headache .... This was a couple weeks ago and I wasn't going to write about it till maps asked to write a review and also because they did it again a few days ago, missing food and taking forever (was only 2 items that time) also was not able to get the items after made another phone call ... So going to make sure not to go to this location for myself anymore unless I order one thing and usually it's not for my it's for a little person) I wish they would get more help at this location, they really need it ...

Also if you say you are missing something in your order and you are still there, they will go through your bag without gloves to make sure you aren't lying I guess, but never again will I do that because they ended up messing up and opening my breakfast sandwiches and the hotcakes got knocked out of the containers and one got smashed, good thing I had 2 and one was in the container unsmushed, because it was going to an autistic kid who doesn't like...

Nice mcdonalds. The black uniforms made me uncomfortable. Stick with the t-shirts. They are almost always not serving ice cream. The machine is either broke or apart for maintenance, cleaning. Best coffee until you get to the Mcdonald's @ 80 th & Wadsworth or 1-70 & Wadsworth. They get orders straight almost all the time. Special orders to include or leave something off are right about 3/4 of the time. Kids play place is fun for the little ones. Bathrooms could use an update. Soda sometimes seem just a little flat or low on syrup. They don't always get the drinks diet or without sugar right. So if your not able to drink sugar pop or sweet tea might want to taste it before leaving if you didn't get it yourself. Tomatoes on hamburgers are good. The lettuce on hamburgers is sometimes hardly noticeable certain workers put on so little. The cherry tomatoes on the salads squishy most of the time. That ruins a salad for me. They serve tomato slices on sandwiches anyway. Would improve the quality of the salads to put 2 slices of tomato as your putting the order out & do away with the cherry tomatoes completely. Good dressings. Sometimes they don't include napkins or condements. If you have kids this really is one of the nicest play places. There are long waits at the drive ups at breakfast lunch dinner hours. Not really their fault if it takes 10 - 15 minutes and there are 10 plus cars in line. Boils down to if you want fresh food or items precooked and left under...

I come here a lot and they mess up quite a bit which is cool u know accidents happen, they most of the time make sure to make it right. Today though I went in I didn't check my order and when I got home it was wrong and maybe just under the weather today but I decided to call and just let them know I'm a regular and I asked for manager she got on the phone I know which one it was too and she just didn't care at all I told her I was more than likely not returning she just said ok and honestly in that business it is juat a po but where was any sorry or any kinda like hey no wait a minute ahe juat was like.idgaf but thats why that place is so awful its cuz the manager crew ever since the nice guy who went to 72nd Sheridan left this place has fallen off. If you eat here the workers are nice the managers are rude and don't know there jobs be nice to the workers they try hard as for there leaders iccckkkkk🤣 just check ur food is right and only get dinner from here the night time manager...