For starters Marcella was extremely disrespectful we ordered 4 drinks she messed up and only put 3 and she got mad at us for not paying for the 4th one even tho they messed up. She came over with an attitude slamming the recipe on the table telling us we had to pay for it which I get but they messed up and she was very rude about it. They didn’t seem to have in under control, didn’t have all the products out and ready. They had an attitude the whole time not being nice getting frustrated with each other just not a good vibe inside of here makes me not ever want to come back everyone here use to be so nice but not anymore. They need to get it together here and learn customer service. My dad ordered a sandwich and asked for the sweet onion sauce and Marcella said you want the sweet onion sauce and he said yes and she continued to not out it on his sandwich. One of the lady’s yelled what the hell about something which in my opinion you would not be cussing in a work environment. The lady ringing us up kept asking which sandwich’s we had to ring us up right and none of them would tell her and when they did it was so quite and not understandable so we had to end up telling her...
Read moreThis was the saddest most disappointing sandwich I have ever gotten. Seriously this whole staff needs to re do training. I came in to get a HAM AND CHEESE and the amount of times she messed up on my 6IN. To start she put the wrong meat on twice. She messed up the cheese even after I told her 3 times I wanted American she still continued to put Swiss on my sandwich, she barely put any lettuce on, I had 3 pickles and a single tomato. I asked for LIGHT Mayo and she covered the whole sandwich with Mayo. It was an absolute disaster to eat, it’s honestly so sad when grown adults can’t listen to people’s words and still don’t fix the mess. After almost 7 years of eating here me and my family will never return to this location. The staff needs serious training. I am beyond disappointed by this mean, it was absolutely disgusting and I went to McDonald’s to have a better lunch. If you can’t make food how people tell you, you should move on and get a different job. Such a sad and poor experience here today, we’ll never be coming back. I’ll drive the extra 20 minutes for a...
Read moreI do no recommend this location! One visit an employee accused me of taking chips I paid for. I showed her and the lady who checked me out the recipit & they did not understand (which makes no sense! Not sure what was wrong with them but they seemed mentally impaired) when they finally understood they did not apologize but continued to be rude. We tried it again and it was OK. But I guess third times the charm because we tried again & they guy who prepared our food wiped his nose with a glove on & then dipped his hands in several containers contaminating not only our food but all food bins. Then he proceeded to cut the sandwich with his hoodie strings dipping in the food.At this point I feel I should warn other about this place...I've really given them a chance but this is a health concern! All we wanted to do get our food without but always something. Do not eat at...
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