The Bluegrass Lounge - Olde Town — Restaurant in Arvada

Went in tonight for an early dinner with my parents for a late mother's day celebration and was pleasantly surprised. Pricing was about on par with other restaurants. 4 meals, an appitizer, 2 sodas and a glass of wine was $100. The seating area is a little cramped we were basically elbow to elbow with the tables next to us and the tables are relatively small. If you get a water and a drink at a table of 4 it's a little too crowded. Not a huge deal. Started the meal with the spinach and artichoke dip. NOT YOUR AVERAGE SPINACH DIP! It's like an Italian dip with spinach and marinara. Tasted extremely good. Hot and creamy, with crispy melted cheese over the top. The side salad is very nice. It has tomatoes, peppers, mushrooms, egg and cheese and I ordered with the house made blue cheese which was amazing. Creamy and flavorful with nice chunks of blue cheese! Classic mistake of too much salad in too small of a bowl. Lots of toppings fall off the sides onto the table when you try to mix/eat. Had the Clarck county club and the Funny Cide pizza. The club comes on a great piece of bread! The meat is perfectly cut, not to thick and not to thin. Nice fresh veggies on top and a generous serving of dijonaise! Let the waitress decide on what i had and was happy with the choice she made! Basic chips on the side, fries might be a nice addition. The Funny Cide pizza is a BBQ base with chicken, onions and jalapeños with cheddar and mozzarella cheese. Cooked perfectly!! Crispy crust. NOT BURNT!! another great choice by the waitress!! Overall I would give this place a 9/10. Adding table service to the back patio would be an amazing addition!!! If we could have sat out back on the patio and still been able to get served it definitely would be a 10/10! Give it a shot,...

What a let down. I have been here many of times and never had this type of service, no service, the worst feeling of being excluded, however our money spends the same. The tables were dirty and so we had to pick the least dirtiest table but it was never cleaned. We asked for the menu because my boyfriend has low vision and a menu just works best but our waiter never brought a menu. I had to go to the front counter to order our tea and lemonade, it was then the waiter seen me standing there and I walked off, he did follow me to my table and took our order order but was not happy or personable. We have our order, but he rushed us and made us feel like an inconvenience. Our waiter never came back to refill our drinks however he waited on other tables all around us, but never even came back once other than to bring the food which made us feel like he was prejudice as everyone else was not a minority. Our waiter never waited on us once other than bringing the food to the table. When I asked him for drinks he had a smug look and as mentioned above, he never came back with drinks. I had to ask a lady for our ticket and when he brought the ticket he just set it on the table. Didn’t say anything and walked away. Just very rude, horrible customer service. It’s too bad that the service is horrible. Because this used to be a great place but their bad customer service will eventually catch up with this establishment at some point, it generally does, even if it takes a while. I have pictures to post but unfortunately I can’t insert them but I will find another review platform to post those pictures of our empty cups and the so called, waiter. Very sad to give this type of review. Come on “The Bluegrass, Coffee and Bourbon Lounge” you can...

I'm sure when it's not Christmas time with the Noel pop up bar this place might be great but my experience on a Sunday night was not. The atmosphere is fun but the overall experience was not. Beer and wine are great but the overpriced mixed drinks are terrible. To start one of the women in our party ordered a citrus martini but it was not drinkable because it smelled like coffee. Obviously the shaker was not cleaned after a coffee drink, even the waiter smelled it and agreed......gross for lack of cleanliness. We ordered the blue cheese and bacon chips because they sounded wonderful however they were so lack luster. Basically kettle chips with tomatoes, balsamic drizzle and a little bit of bacon. No where was there blue cheese. Next while it was a bit busy another woman in our group who ordered a sandwich kindly asked after an hour where her food was. The gentlemen was extremely rude and condescending when addressing her, telling her they are busy and the kitchen is the size of a closet. This is not service this is flat out rude. If you don't have the facilities to serve people don't do it. The sandwich came out burnt and she barely ate it but feared saying anything about it. As far as the pop up bar the decor was super cute but that's about it. The themed drinks are cute but overpriced. A few of us got the naughty apple cider for $16 and I'm pretty sure there was only a "splash" of whiskey in each. Overall I would not recommend this place during the holidays. They don't seem equipped to handle the patrons either with their attitude or their lack of facilities. That said the guy playing and singing guitar at the front was the highlight for us! He...