The General manager as he calls himself has a real attitude. They made the wrong flat bread cold cut combo with just bologna on it. I called to let them know he says I was standing there watching them. Did he not think we were standing there watching our sandwich be made, he was at the cookie counter getting cookies. I call when I get home as the sandwich is incorrect, he gets an attitude. I let him know I will go farther up the chain. He says what do you want me to do. Well for starters make it right my money is valuable as your time and working is valuable and you as a manger need to make it right. I work for a multimillion dollar company, if I talked to my customers that way I would not have a job. Grow up put your big boy pants on and handle the issue. Neither him or the girl working even knew what came on the sandwich he had to put me on hold to go look. I order this sandwich every day from another subway in Ashland and it has never only come with one meat on it. There are three meats on...
Read moreI have been going to this subway for a long time and usually I’m impressed on how friendly and efficient the staff is. Today at noon I had the most unpleasant service!!! The female server whom I've never seen before was ripping the spinach leaves with her hands! Who does that? Every thing I asked to be put on my sandwich was met with a snippy attitude. I asked for just a little vinaigrette and she dowsed it w/ the topping! Then when i was paying she asked if I wanted an application to work there. I asked her why would I want that I have a medical license and am very happy in my profession. She replied because you're telling me how to do my job. I asked her to explain herself she said no! I replied I am a customer and you are in customer service. The whole point of subway is asking how you want your food! Someone needs to find a different...
Read moreCan't watch my food be made due to new things where they keep the metal cover up while making food, half of the starting gimmick of subway was to watch your food be made. Now I can't see things like cross contamination of them touching the wrong meat and then the right one (I can't eat certain meats due to religion and won't eat if they touch that meat after putting on new gloves) and I can't see if the meat looks bad or if the cheese looks off color till after my sandwich is half made. This was the last subway I go to because the other 2 in town are not good, one has bad food the other bad service and now I no longer wish to eat here at all until...
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