Baskin-Robbins — Restaurant in Ashwaubenon

The only terrible Baskin-Robbins location I have experienced. The location has a nice design and is clean. Something is terribly wrong with the management of this location. The staff is not friendly, are confused by the $1 off survey receipt offer every time I visit (likely a corporate program that the franchisee resents), they dig to the bottom of the Oreo topping bin to find the tiniest crumbs to sprinkle on, the last Cappuccino Blast was an inch short of the top of the cup (including whipped cream and topping) which has never happened at any other location (usually whipped cream is popping out the hole at the top). When I have left a complaint through their survey, I have never received a response from management even though corporate said I would. The quality of the Cappuccino Blasts are also sub-standard compared to all other locations which is unfortunate because this location is convenient for me. The E. Mason St. location is far superior...

I just ordered a gender reveal cake from there and they ruined my surprise for me. Firstly they did not charge me correctly so I would have had to pay extra for my cake. When they called me to verify I still wanted it, they told me the color frosting they were using for the gender reveal part and did not verify if I was the mother who did not want to know the gender. The owner themselves called and told me what my child is going to be. I am very disappointed and so upset that my surprise was ruined like this. They only offered a cancelation of my cake instead of offering a discount for ruining this special moment over the phone. Do not order a gender reveal cake from here. And they should know better than to just...

The google listing has this marked as handicapped accessible but it is not. This is on the 2nd floor. There is a full flight of stairs (over 15) there is no elevator. If you have mobility limitations or are a wheel chair user do not waste your time coming to this location. Google also does not have any way to report a location as not handicap accessible as...