Starbucks — Restaurant in Astoria

Customer service goes a long way, and this location inside Safeway in Astoria demonstrates it effectively, ordered three drinks to go while traveling, order taken with a smile, new employee in training made the drinks with two attentive trainers watching, asking questions and quizzing as the process progressed, gave us one white chocolate mocha unmixed, stated she was training and offered us stir sticks to remedy, drinks were delicious, made timely and served with a smile, 5 stars for effort, smiles...

Kathy? Who was working Friday Afternoon May 19th was smiling and funny, while absolutely slammed and working alone, she kept apologizing and making sure to notice and greet each new person who joined the long line ( there were 7 people in front of me when I joined the line) She was moving so fast and so efficiently, really the epitome of great attitude and best customer service practices, my drink was perfect too, management for this location needs to hire MORE People!...

Ordered iced chai with 8 pumps chai extra ice in drive thru. The drink did not have extra ice so there was too much milk. I asked for 2 pumps of chai and ice to add to my drink rather than asking for it to be remade. The nice girl got it for me but a guy said next time she has to pay 80 cents. 80 cents. 80 cents! I found that to be very rude of him!! If my drink had extra ice to begin with instead of all milk i wouldnt have...