Krystal — Restaurant in Athens-Clarke County Unified Government

Got the #4,5 cheeseburgers, tater tots with chili & cheese (which was the first time I had this) & a coke. Very tasty. Tater tots was a meal in itself. Dine in meal. Due to being freshly cooked, we had to wait a few minutes. However, staff brought our order to our table. As far as service and food quality, no gross problems. It is the Krystals we all grew up with. Have been going to this particular Krystal for at least 38 years. Without being rude, crude & socially unacceptable, the only thing out of the ordinary was the fact that a frail lady who appeared to be somewhat socially incapable was wandering randomly throughout the seating area, talking to others who were seated. By observation, it appeared that she may have been a regular fixture and frequent patron. No gross negative infractions were noted, and she eventually made her way out. To note, the last 4/5 times I have been here, the staff are always very nice. This Krystal has been a mainstay for this part of the community. May they continue to serve as a pitstop for this neighborhood, and...

WOWWWW WORSE CUSTOMER SERVICE EVER !!!! NEVER IN MY 30 YEARS OF LIVING HAVE I EXPERIENCED A EMPLOYEE/ACTING MANAGER BE AS ANGRY RUDE AND UNWILLING TO HELP OVER A MISTAKE THAT SHE MADE ON OUR ORDER WE PAID FIR WHEN WE CANE BACK TO RETURN THE FOOD THAT WE DIDNT ORDER WE INSTANTLY WERE GREETED WITH HER RUDENESS AND ANGER OVER A MISTAKE SHE MADE AND WHEN WE SAID WE INSTEAD WANTED A REFUND SHE SAID NO SHE WASNT GOING TO DO THAT WHEN WE HAD A RECEIPT AND ALL THE FOOD FROM THE ORDER SHE GOT WRONG AO WE LEFT WITH NO FOOD OR PUT HARD EARNED WORKED FOR MONEY AND CALLED THE GM WITH NO HOPE AND GIVING US OUR MONEY UNTIL TOMORROW SO STOLE ARE MONEY TILL FURTHER NOTCE ALTHOUGH THEY HAVE CAMERAS AND SEEN WHAT HAPPENED DONT COME HAIR UNLESS YOU ARE LOOKING TO GET YOUR MONEY STOLEN MET WITH RUDE ACTING MANAGERS WHO ARE ANGRY AT THE WORLD OVER MISTAKES SHE MADE AND WABTS TO ARGUE AND DIGHT FOR NO...

The colonel has it going on... Hard-working folks making good southern cooking... The entire establishment is clean and sanitary and the bathrooms are clean enough to eat off of enjoy your visit get free refills management is absolutely fabulous and the crew is so kind these people really really really work hard for their little itty bitty minimum wage check with no benefits... Please give everyone good job kudos...

they thought they were at a chicken of all things at KFC Kentucky fried Chicken to be out of chicken not cool a KFC but they found some and they did not charge us for us having to wait longer for it to cook and we're so grateful for their professionalism and keeping us as a customer because we were going to go down the road and eat at the other chicken place Happy...