gusto! - healthy bowls & wraps — Restaurant in Atlanta

The food is great! The customer service is not so great though :(. The workers act like it’s a hassle to do anything for you. The last time I was there, I was ordering for myself and a friend who didn’t have her mask so she gave me her card to use. I said I needed to do two separate transactions and the guy huffed about it like I annoyed him. He then forgot to give me the drink I paid for so I politely asked him for it. He handed me a tiny cup used for water. I, again, politely asked for the soda sized cup and he sighed loudly and rudely shoved the cup into my hand. I understand people have bad days but that’s just really bad customer service. With Gusto! costing as much as it does, I probably won’t go back.

UPDATE: The Gusto! Operations manager got in touch with me to remedy the situation that occurred on this date. He assured me that he would speak with the team about providing excellent customer service. He also refunded my order purchase from that day as well as giving me a gift card to return and try them again. I will be going back to give them another go.

UPDATE again: Went to Gusto! again to try them out. The customer service was much better this time around and everyone was very friendly. The food, as always, was great. Giving them a five star...

Seriously, the BEST Gusto location in the Atlanta Metro Area! I mean, all of them are solid (I just love Gusto) but this one is awesome! I'm never disappointed, there's always great fresh food being made to order and pretty quick turnaround.

We do both take and and dine in here and it's great. The space is roomy and spacious and plenty of parking space in the parking-lot. Some locations, although good, can feel a little cramped both as it relates to parking and dinging in. AND they have new BBQ chips?! I like the sweet potato chips but please let these be also added into the rotation/mix!

But in all seriousness: this Gusto is my personal fav location and they never disappoint/miss (and I live all the options they have for vegan folks. Only other location here in GA that could give them a run for their money is the Gusto Chamblee (in a good way of course - healthy...

I don't know the names of all of the staff members yet. But every time I come for lunch, Stephanie makes sure I'm taken care of. She is very kind, professional and I can tell she cares about what she does and how she treats people. I could say the same for the rest of the staff as well. Everyone is so nice and on point with everything. I've been coming to this location for a while now so I should know everyone's names by now. But I can assure you that every single one of them are absolutely amazing! I work for UPS and thanks to them I keep coming back for lunch! Thank...