I appreciate the free wash that you guys provided to gain customers. It’s nice to get a new car wash in the area. My review is that the car wash is quite powerful and cleans Pretty good however it left a little bit of scrape marks on my door handles and some trim. The car wash also pushed in my side mirrors, but that’s kind of expected. The vacuums were good and powerful. I love that you have the air pressure to blow things, but you need the pressure to be a little bit higher your competitors run at a higher psi I think and it’s a really great tool for pre-vacuum use. The one thing I gotta tell you though is your pricing is pretty high compared to your nearby competitors. I would focus on offering discounted monthly car washes. I’ve lived in the area for over two decades and that’s what seems to stick. You need to have a basic wash that around 10 bucks with wheel shine. That will definitely get everyone’s...
Read moreI was hoping this would be a good car wash since it is very close to my house. Unfortunately it is not.
-The water pressure was so powerful that it broke off my radio 'fin' on top of my car (my car is a Genesis G80 2017, not very old). I had to ask them to go back in and find it in the tunnel when I discovered it missing while vacuuming. It was snapped off, so I will need to pay at least $20 to replace. Very unhappy about that. -Was not offered a refund or voucher for another wash (not that I would go back) or any compensation. A simple “sorry” was all I got.
-The wash itself didn't leave that new shine that you would expect, especially for $15. It cemented, not cleaned, bird poop onto my car that will now not come off even with cleaner and some elbow grease. Whatever soap/solution they are using is a complete FAIL -The mat cleaner didn't seem to do...
Read moreI had a very bad experience today at Bamboo Car Wash. I went there to clean my car, but the staff had extremely rude behavior toward me. When I tried to complain to the manager, instead of solving the issue, the manager acted very disrespectfully. After I left his office, he even made an obscene hand gesture toward me, which was completely unprofessional and unacceptable.
This kind of behavior damages the company’s reputation. I will never return, and I don’t recommend this place to anyone who expects basic respect and...
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