If I could give more than 5 stars I would in a heartbeat! We received a gift certificate for Instead Of Flowers, Inc. in late 2018. Our time got away from us and we ended up missing the "use by" date on the certificate. I sent an email describing my disappointment at having not used the certificate in time (even though it was good for a year!) and we were granted a very gracious extension to the end of this year. I then went to their very user friendly website to order our meals. I had a couple of questions about selecting our two meals so I called their office number and was assisted by Madeleine in completing our order. She walked me through my questions in such a warm and friendly way that I did feel like a bother in the slightest (and I MAY have even called back when I had another question).
I chose the "pick up" option as we live close by to their facility. When I walked in the door I was greeted (again) very warmly by Madeleine who had my order ready and waiting. Equally important as their amazing customer service was the quality of the meal we devoured last night. We ordered (for our first meal out of two) the Meatloaf (mushroom glace) along with the various sides and dessert. There are easy to follow instructions on how to heat up each course. Once heated, It tasted better than home cooked in my humble opinion. Absolutely amazing. One of their "perks" is the ability to pick and choose different sides, salads and desserts from the ones that would normally come with the main entree. There are so many choices for each if you are not in the mood for what the meal typically comes with at first blush.
I cannot say enough positive comments about our experience with Instead Of Flowers, Inc. and highly recommend you give them a try. Either for yourself or as we experienced it....instead of receiving flowers for a sad occasion we received a gift certificate for two delicious dining experiences with little fuss on our...
Read moreI thought I was going going to receive a hot (warm) meal as with other delivery services. Instead everything was cold and packed on ice blocks. Food was billed as gourmet, in my opinion, there was nothing gourmet about anything. Everything was nicely packaged in individual containers. The broccoli had no seasoning with what appeared to be seasoned butter decoratively drizzled across the top. The broccoli itself had a chemical taste and was promptly thrown in the trash. The mashed potatoes had huge lumps of potato in them. I enjoy leaving the skins on my potatoes when I mash them but to have a large chunk of potato larger than a steak fry that has not been mashed is not Gourmet. The cheese on top of the mashed potatoes was a nice add. The vegetable soup again no seasoning it was Bland had no flavor. It went down the garbage disposal. The two fillets that I got were cooked medium not as rare as I would have liked or expected with a medium rare order. And again there was nothing special that made them Gourmet. The rolls you order for two people there were three roles which is odd you would expect an even number of rolls if you order for two people I would expect four rolls to each or two rolls one each not three rolls for two people. The Apple Chris dessert again had very little flavor they could have added some cinnamon something to give it a little pop but again it was Bland like most the rest of the meal. Overall I would have to say this meal was a major disappointment. I will not spend any money on this for anyone else and it's unfortunate that someone else spent their money on a gift card that was given to me and was spent to buy this...
Read moreFabulous! I am a chemotherapy patient and was given a Instead of Flowers gift certificate from a friend/church member. She hadn’t tried it but had seen a commercial. I’m so glad she did. While I’m thankful for the flowers and meals I’ve received, this gift allowed us to pick the best time and food selections. My husband and I selected the Asian stir fry with noodles instead of rice, manadarin salad, and cappuccino bars. We had enough in the gift certificate to also get the lasagna (a la carte) entree. We picked it up yesterday (2/17) for dinner. The stir fry was a tad salty but still delicious. We throughly enjoyed everything. The food is well packed and portion sizes were perfect. If your order for 2, you get enough for 3. We had enough left over to have the stir fry and a roll as a light lunch this afternoon. Tonight we’re eating the lasagna with the mandarin salad and will split the third cappuccino bar. We will add garlic bread. We already know it’s going to be good. We will eat in the dining room again. Fancy! The reusable carry bag that the food comes in is fantastic. It’s heavy duty and a creative way to have customers promote the business while grocery shopping. We will definitely gift Instead of Flowers to someone else. Pay it forward. We are also planning to order it for ourselves a few times monthly. I wish we could do it several times weekly. Chemotherapy is tough and makes preparing meals much easier for my husband who is my loyal caregiver and cook. I recommend implementing a reward system for customers. Thank you for this dining option especially for those of us immunocompromised. I will recommend IoF to...
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