Every time I come here to eat, they are always out of anything I want. Every time. They are always out of sugar for sweet tea, and syrup for: Dr pepper, Pepsi, sprite, and mellow yellow. And they are also always out of ranch and butter and barbecue sauce. And it is not just my luck cause I have came here for the last week straight just to check on what they have. I ordered the Nashville hot tenders, and they said I was lucky cause they only had 4 left to cook. Well the guy behind me also ordered tenders, but they were regular tenders he wanted. They told him ue was in luck cause there were only 4 tenders left. Then when the order came up, he got his food first. He got his tenders. Then when they called my number they said they just ran out cause they gave the last three tenders to the last guy. They said it was quicker to make his, so they went ahead and gave the tenders to him instead. Then they offered me my money back. The register showed I was supposed to get back $8.21. They gave me back $8.20. I told them that I was supposed to get back another penny. They argued with me. Then I pointed to the register and said it shows how much I was supposed to get back, and they erased it real quick and replied that they didnt see it. If you actually want your food and get all your change back, dont come here. They will screw you over in a heartbeat if it means making their job easier and putting more money in...
Read moreGot to the drive thru and was told they were only taking card, out of ice and out of "beef" for the Taco Bell half of the restaurant. I said no worries. I ordered a 12 pc family meal extra crispy. The employee working the drive thru was super polite and honest saying that they were low on chicken, but they had half original recipe and half crispy ready, which wasn't a bother to me, but management could improve ready supply. I paid and then got to the second window and was immediately told to pull forward. 15 minutes pass and people are stacking in the drive thru, then the employee working the second window comes out with a family meal bucket and walks past me to the car behind me, car pulls off. The employee stops by my car and asks if someone told me to pull up... "Yes, you told me," I say. She asks me what I got and reminded her I ordered a 12 pc family meal. She then looks like, uh oh! They gave the car behind me who ordered an 8 pc, my family's 12 pc order. Good for that customer getting bonus pieces. Bad for me on a huge waste of time. At this point, I'm done. I park my car and go inside for a refund. There's no other customers. The manager comes out from a room and starts hollering at the cooks to not drop the 12 pc and doesn't communicate any apology for very poor customer service and lack of overall organization and management. Don't see my household wasting time or money with this...
Read moreI usually don't mind grabbing a bucket and sides for a quick dinner on hard long days. HOWEVER, I witnessed a"market manager"(is who I was told he is) very rudely make sexist remarks to a new employee and a very pregnant employee about their attire being "more appealing" "who do you think someone coming in would rather buy some chicken from? You in tight black jeans or her some fat pregnant slob?" I was absolutely appalled and extremely angry! So much so that I cancelled my order and left. I wanted to tell these ladies not to pay any attention to this pig but when I was asking around to find them, I have since learned that the new employee quit after her 1st day because of this. I'm sorry these two beautiful women had to endure this (ugly word) extremely unprofessional behavior. With that said I cannot support a business who allows people like this to work there especially carrying such a high profile position. I just can't forget the looks on those ladies faces. Maybe it's not the store management that needs fixing in this particular store in Atoka TN ..It's Extremely possible they Need a new Marketing Manager! I cannot suggest this location to anyone...
Read more