Horrible!! Yesterday tried to gave order on phone . They don’t understand simple English I orders papad veggies red curry no mushrooms less bell paper and they don’t under stand after we reached out restaurant for our take out order we have to give all order again and lady who helped us she said more 20 mins .. whole restaurant is empty and after phone order still we waited 25 mins And owner of restaurant who doing sushi in open Kichten I had my order for good morning rolls he just chilled and eating his food and we were waiting for our order .. when we waited 28 mins and we asked to make our order little early if possible owner rections terrible .. he shouted and said go go no English we are from Thailand no English.. we requested very calm and politely and he just blows!! Blows it’s not inoffs from him side after I told we just tried to tell you can you make as soon bcoz I already ordered on phone still we waiting for 30 mins so what’s going on .. then again Owner looking so badly and so horrible shouting should I speak loader .. no English … Can’t believed if he owned this business so long not simple English understand .. .. he just engorged us and other lady who took our order she came we ask about his owner name who doing badly behaving and and shouted on us that lady said I don’t know his name .. common don’t make excuses if you work with Tokyo sushi you don’t know name and she said o don’t know my name too So I this kind of attitude they have then don’t take order if you can not do it I paid $45 and taking food not free so so you have no rights to shouting us if you able to make order why take it So if I have zero star I can give only zero but no option I write this review bcoZ he has no rights to shouting us .. and specially on small kid. Not nice I m not going anymore in this kind restaurant who never respect people .. specially owners shout on my 11 year old kid bcoz he asking about disposable spoon common not accepted So owner has to change attitude plus hire staff who know proper English and specially know name of owner for whom she work .. totally bad behavior agains customer who gave you business Owner and co workers has to...
Read moreTL;DR: the fish is bad. When we went in, the entire restaurant was empty. there was no one there but us. Despite this, we still waited about 20 minutes for our food. I understand sushi takes a while to make, but I can't imagine how long the wait must be when they are busy. Our service was okay. I just wish she had checked on us earlier, especially because there were no other tables. After a bite or two I decided I wanted a side of spicy mayo, but after waiting a minute or so I didn't think she was going to come back around, so I continued eating. She didn't reappear until halfway through our meal. Wish she had shown up after our first bites instead. The real reason why this restaurant got 2 stars: poor quality of fish. It might be improper storage or where they are getting their fish from, but all of it tasted off. I got a bowl of sashimi over rice, which is my go-to when visiting sushi restaurants, and I usually go without sauce, but here, I had to douse my meal in soy sauce and spicy sauce until it was tasty. My eel-loving partner, who normally completely finishes his plate, got about halfway through before deciding he just didn't want to eat it any more because the eel had no flavor, and the eel sauce wasn't good enough to make up for what the dish lacked, and it just didn't taste good. If this place was about half the price, I would have given them 5 stars, because you get what you pay for. But when I pay average prices, I expect average quality. This place was...
Read moreI have been a frequent lunch diner here for years, but I felt that now was the most needed time to write a review. I have always been impressed by this place. There cuisine has always been consistently good with service that I cannot complain about. I have been working at my office nearby every other week, and haven’t had the guts to get anything besides fast food until today. I ordered take out the chicken katsu and brought it back to my office/desk. I was still AMAZED that the food tastes just as good as the last time I’d eaten there before COVID. The hostess that I ordered from was extremely welcoming and seemed genuinely happy to see me. I suppose by writing this review, I’m hoping to get others to order food from here, because they deserve it. I would recommend just about anything from their menu. I frequently order the bento box, the chicken katsu, chicken teriyaki, or udon bowl. As mentioned, I have basically NEVER been dissatisfied with their food. I have had my fair share of Asian cuisine, and I can say hands down that the miso soup is the best I’ve ever had. I often wish I had a hot thermos of it to drink throughout...
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