Charleys Cheesesteaks — Restaurant in Augusta

My family got in line at Charley’s just before 1100. We eventually left at 1130. The line hadn’t moved at all.

It turns out, the employees were only making online orders. They completely ignored a huge line of customers for at least the 30 minutes. May have been longer, but we didn’t stick around to find out.

If your business can’t manage to do both online (door dash orders) and serve the people physically there, standing and waiting for 30 minutes, you may want to rethink the...

The manager is an idiot and so is the lady with the weird mask that refused to refill my lemonade because I got a flavored one. Ok no problem, give me a regular lemonade! So because I literally got a scoop of fruit in my lemonade, I can’t get a refill even if it’s without a scoop of fruit?! That’s the most ridiculous thing ever! In the 4yrs I’ve been going I’ve never had an issue. And the manager co-signed with the lady. That’s why they work at Charley’s! I...

I am not a fan of the sandwiches, unless its the pepperoni with Italian seasoning. I normally get Cajun wings with extra Cajun, it's pretty okay. When they get busy with alot of wings at night, it will normally take a while to get the food out due to the one tiny fryer they have compared to the amount of wings, fries, and mozzarella sticks they have to cook. People will normally get impatient but they try. Payday...