My husband and I have been going to 7 brew almost everyday since The location opened in Aurora co we almost always get a sweet and salty or a Carmel Macchiato we started to get different drinks and the consistency has been awful all the secret menu chiller drinks taste the same. We went on the special BOGO day and received the wrong drink today on the 9th we went again and receive the wrong drink we got back in line and decided to tell them this time and we were met with the rudest employee at this point Iâve wasted more the 20$ at this stand in two days. She told me I was Wrong because she was the one that made that drink and I told well last time I got it it was great And this is for sure not the same so she pulls out her iPad And proceeds to read me all of the ingredients that go in this drink and says that she put everyone in them and that itâs not our fault because theyâve had a bunch of new hires I asked so does every employee not make the drink the same way? And she tells me no while clacking her nails at me with so much attitude She then remade the drink the exact same way probably just to prove a point She was a young girl with curly hair in a bun with tan pants at the Mississippi location in Aurora sheâs the rudest employee Iâve ever met There and holds no accountability when we pulled up she wasnât even paying attention instead sheâs standing there Bobbing her head with a broom in her hand talking giggling with another employe Instead of helping she was So argumentative We wonât be coming back. Weâll just go to Dutch Bros like we were before this...
   Read moreWhere âFast Meets Friendlyâ? More like âSlow Meets Side-Eye.â
Oh 7 Brew, you really had one job. Two visits, two complete disasters. Honestly, I shouldâve learned my lesson the first time, but I gave you the benefit of the doubt. Never again.
Let me paint the picture: I ordered two simple drinks and watched, in awe, as at least four cars that came in after me got their drinks first. What kind of magical queue system are yâall running over thereâastrology-based? Because it clearly isnât first-come, first-served.
And the wait? Absolutely ridiculous. Over 20 minutes for two drinks. Thatâs not just slow, itâs glacial. And the cherry on top? The lovely judgy little glances from your staff when you donât tip. I'm sorryâtip for what? Getting ignored and held hostage in the drive-thru? If I wanted cold stares and wasted time, Iâd go stand in line at the DMV.
You clearly tried to mimic Dutch Bros, and wowâdid you miss the mark. The vibe? Off. The service? Nonexistent. The smiles? Only if you count the one I gave when I drove away, swearing to never come back.
Your slogan says âWhere fast meets friendly.â Honestly, it should be âWhere patience goes to die.â
Do better. Or donâtâbecause either way, I wonât be back a 3rd time. Once, shame on you, twice shame on me. Thrice? No one knows what happens at thrice.
HONESTLY, this should be a 0 (zero) star review but that isn't an...
   Read morePlease save yourself the trip and DO NOT TRY THIS PLACE.
I understand that this place just opened, and that they have new employees and whatnot, but I came here on four separate occasions, and I don't see myself coming here again anytime soon.
For starters, all their employees are super awkward, and they're not welcoming when it comes to taking your order. Every single time I went, someone would come up to my car, and just look at their tablet, and they would wait for me to say something. Not even a "Hello" or "What can I get for you today?"
When it comes to the drinks, they ALWAYS get it wrong. Every single time I've gone, I ask for no ice, and low and behold, the cup is filled to the brim with ice. Also, I asked for cold foam on an iced chai today, and they forgot to add it.
I placed an order today of 3 drinks, and this one guy with red hair handed them to me with no drink carrier, when he could clearly see that all my cup holders were full. I had to ask him for one, and when I did, he gave me a mean look for some reason.
On top of all this, the drinks weren't labeled, so we couldn't tell what was what. The drinks themselves would get watered down 3 minutes after we got them from how much ice the put in them.
There's so much more I could yap about, but please just save yourself the time and money and go to a more professional location such as Dutch Bros or...
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