Paris Banh Mi Cafe Bakery Aurora — Restaurant in Aurora

Just an FYI, your response only validates my complaint.....we can see who trained your staff......moms review wasn't deleted.......

This was my daughter's favorite place. She saved her money for months to take me her mom on a date night. Months in the making. She finally had enough. We were both so excited. Sadly, we were met with some of the rudest service imaginable. It was so bad my daughter got nervous and couldn't even order. She felt overwhelmed. We will never go back. Its sad. We will absolutely never give a dime to anyone who cant just be halfway kind.

I spoke to soon. Last night my daughter woke up at 1am with the worst tummy pains shes ever experienced. She had only had this to eat and drink. She was so sick all night. Took hours for to get it all out of her litter body. She was sick she could go to school this morning.

If you want food poisoning and horrible service. This is the place for you. Never again for us.

So, im glad your staff remembered us. But, sadly thats not what happened. I aaked for a short sandwich. I was told very rudely that you've never sold sandwiches that way. That could be true. Maybe I shared a sandwich with someone in my family. The way I was told was absolutely unacceptable. Im a reasonable rational person, and i've made mistakes in the past. The way your staff conveyed that information to me was appalling. When your staff was rude to me they then got my child involved. Asking her of maybe I was thinking of a different places. Absolutely unacceptable. My daughter got very upset and couldn't think to order her food and drink. I waited to say anything to your staff. After we got our food I asked my daughter to wait outside and told the guy camly who took our order how rude they were to us and it was disappointing. I told him we would never return. He rolled his eyes and said 'who cares'.

I ate the same thing as my daughter and didn't get sick. But I didn't get a drink. The drink make her so sick I was up with her all night. It was so bad my husband and I took turns being with her over night.

Learning how to take accountability is a very difficult thing. I think your business would strive if you could figure out how to do so. Your staff is rude. And my daughter did get sick and miss school today.And I missed work. This was my daughter's favorite place. Ive taken her many time including her birthday. She saved her money to take me here it took her months. Your staff ruined it. We will never come back. Can you imagine being so excited that you finally made your goal just to have people be rude to your mother then involve...

I saved my money for months to take my mom out to dinner. My mom asked if she could get a half sandwich. The guy behind the counter, not the one who took our order, became very mean to my mother. Telling her in a very rude voice that they have never sold their sandwichs that way. I could see how uncomfortable this made my mom. If my mother's uncomfortable I know something is wrong. I just wanted to do something special for her. I love her so much. I felt horrible taking her here. When it was my turn to order I was afraid they would treat me the same way. They even tried to put me in the middle. I didn't know what to do. I did the best I could to order my food but felt overwhelmed and scared. I ordered a drink with my food. We had planned on eating there. But because of everything we went home. That night I went to bed and had horrible nightmares that my classmates were opening my tummy up. The worst pain in my life. I woke up and got my mom. I had to sit in the bathroom all night. My mom and dad took turns with me. I couldn't go to school today. My mom took care of me and missed work. I wish I took her...

Update the review: you mean the two team members at went to grab lunch at the Compare did smelled that also? Or was it the rude gentleman at the front.

I completely understand small businesses- I have numerous reviews of local restaurants across the country. Not sure why this review would matter to you if you or your team do not value the customer that had visited the location. Customers make the trip to visit and the lack of customer service along with ambiance pushed this customer away.

Moreover, how would I rate your food any higher than one. If I put five stars that would also be false.

Working hard to open second location would be in vein if you can’t even self reflect on the chain of event and lack of self awareness is astounding.

Upon walking in my, you’ll be greeted with raw sewage smells. And then you won’t be greeted at all. Until you stand there long enough to get someone snapping at you if you want to order… it’s dead at 2pm. Turned around and...