Pizza 72 — Restaurant in Aurora

Been here before... the pizza was passable, NOTHING special... and my 9 year old son was hungry so we ordered some food and proceeded to wait. I inquired if I could use the bathroom, as there was a chair set in the hallway, obviously to block access. The lady behind the counter informed me that they no longer offered a public restroom because someone tore up their bathroom not long ago. She then told me I had plenty of time to walk over to the walmart to use their restroom. Remember, I was there with my 9 year old son. No apology for the inconvenience, more of an attitude like... "ha ha... one member of the human race ruined it for you so deal with it"... The attitude, and the ridiculousness of their policy was too much for me so I cancelled my order and rest assured, I will NEVER be back there. Like I said earlier, I had eaten there before, and there are easily a dozen pizza joints in the area that are better. It's purely a convenience factor at this joint. As a small restaurant with some area inside for seating... to not offer a public restroom to paying customers is at minimum, utterly rude, and at maximum, against the local codes. As a business owner, you have to expect to take the good with the bad... and if you decide to make your entire client base suffer because of the actions of one or two incidents, then you should rethink your career choices.

The response from the owner to this review says it all... Accusing me of saying I've been wanting to try you out and outright telling me I've never been there before?!?!?... total lie. I go to a shop next door all the time and have eaten at this pizza place AT LEAST once or twice before, I wouldn't expect you to remember every person that has ever eaten there. This was my HONEST opinion. I didn't say the food was bad, I said it was passable, and you stated I fabricated the entire story (which was more of a negative review on your bathroom situation), and immediately followed with, "because you don't like that we don't have a restroom"!! Plain and simple, if you don't want negative reviews, then offer basic services to your customers. It's easy. Also, you can't insult and lie your way out of a bad review. That's not how...

I thought by appearances that this might be one of those hidden gems. I was way off in the wrong direction. If this is what authentic N.Y. pizza is about, then that's why it's called the big apple instead. Hands down there are several better pie places within walking distance of this pizza place. I would put a microwave pizza up against their pizza and I would most likely beat it 75% of the time and then the pizza is only a buck fifty at Walmart just 100 feet away. Don't waste your money here, instead if you want disappointment you can have pizza gut or domino's deliver it. There are two much better zaa places just 1 mile east and better atmosphere. This a response to the reply from pizza 72 about my review. I do appreciate your ability to handle criticism in a business manner. I would like to give you an additional star just for your stand up and by your product. I however can't due to actions witnessed by me about your personal conduct in person. My rating is legitimate and solid. My parents always told me that you never get a second chance to make a first impression. One of the other testaments to a quality pie is its' ability to be eaten cold the next day and remain tasty, your pie did not pass that test either. This was a pizza you made personally. Again, I applaud your stand up character, however my review stands as originally called and I will not be back for any additional menus items. Thank you and good luck to you sir. ALRIGHT NOW, This is like 5/20/23. For no apparent reason, I witnessed the Owner give a personal pie to a gentleman that appeared to be struggling or homeless for no reason at all. This is perplexing to me since the Owner and this gentleman(Dominic) didn't even speak to each other prior. This isn't a hand out place but the Owner deserves an additional heart for his action if I could upgrade a star and a half I would. GREAT...

Pizza is gross, but nowhere close to NY style which is sad as someone from the NE who can't find real NY style pizza here and it seems the Coloradoans based on the reviews don't know what real New York style taste like either. Their cheese has to be greasier and the crust thinner with some more seasoning. They used door dash as their preferred method for delivery leading you to believe that it's a store employee that delivers, but it goes to door dash. You won't be able to speak to the driver despite getting msgs they're lost because English is not their language. They only connect you with a dispatcher. 4 slices of stale gross tasting pizza, 2 sprites and a half mile delivery drive for $32 dollars is insane. You can get a large whole pizza that's actually the closest to East Coast Pizza you can get here in Colorado for the same price at ColoraDough.. don't waste your money here. 🤮 Oh and the cherry on the top was it's very clear that either one of the store employees or the doordash which I believe it actually was a store employee that chose to shake it up so hard, only one of the Sprite bottles in the bag exploded to a degree that would require aggressive shaking. Couldn't have been the Dasher because they were tied up in a bag and she would have had to shake both of them, so it was definitely a store employee. Based on the negative reviews and the owners response to them, you can tell the type of characters that are running...