Smoothie King — Restaurant in Aurora

I recently moved into a new apartment and received a couple of coupons for Smoothie King—decided to give it a try, and I’m so glad I did… at least the first time! My first visit was in the afternoon, and I was the only customer in the store. The young lady working was absolutely wonderful—super sweet, welcoming, and made the whole experience feel so easy and natural. Her customer service was great and left such a positive impression, I came back again within 48 hours!

My second visit, however, was in the evening, and again, I was the only customer in the store—but the experience was totally different. Two younger girls were working (maybe high school aged or a bit older), and there was no greeting when I walked in. When I approached the register, I stood there smiling and she stood there with a mug and I was confused on if she was ready to take my order or what exactly what going on there was—no “Hi,” no “What can I get started for you?” Nothing. It felt like I was intruding or bothering them. It was just very off-putting and disappointing compared to how welcomed I felt during my first visit. When she was finished, I thanked her. Nothing in return, although my hopes weren’t high. Entitlement felt high between the two of the employees working here Hopefully management gets that together

I still love the smoothies and plan to try an alternative location. That first visit really set the bar high, hopefully management can set a consistent level of...

Unprofessional Behavior and Discrimination

I’ve visited this Smoothie King location several times, and unfortunately, my experience has been consistently unpleasant. The owner exhibits a lack of professionalism, often making customers feel uncomfortable. On multiple occasions, I’ve noticed the owner staring at me, which gave me an unsettling feeling. Additionally, I’ve observed what seems to be differential treatment based on ethnicity, which is deeply concerning. I attempted to reach out via the business’s landline to express my concerns, hoping for a constructive conversation. However, the owner was dismissive and uninterested in addressing the situation. As a loyal customer, I expected a better experience. Unfortunately, given the unwelcoming atmosphere and lack of accountability, I cannot recommend this location. It’s disheartening to encounter such behavior, and I hope this issue is addressed for the sake of...

I have never tried Smoothie King before and decided to stop by to grab a morning smoothie. So happy that I did.

As I walked in, I noticed how clean the facility is. I've been to other smoothie shops where it's hasn't been the cleaniest.

I was greated with a smile and the lady who helped me was very nice and had amazing recommendations to what I was craving. I loved how friendly and welcoming this shop is.

There's something for everyone, and I love how you can customize your smoothie with boosters. I ordered the Island impact, added frozen yogurt and energy booster. It was honestly the perfect way to start my morning.

If you're in the area, I highly recommend stopping by. It looked like this shop has many local regulars which means you know the...