Starbucks Coffee Company — Restaurant in Aurora

Awesome service. Everyone was amazing, but there was a dark haired gentleman who went above and beyond what I consider exceptional service. I wish I had grabbed his name. He made a point to memorize everyone’s name, keep a bright smile on that radiated through his mask, and even walked another customer’s order out to their car. I work in retail, and especially during COVID, it’s been challenging to keep a happy face in addition to high quality customer service. Props to everyone at this location, but particularly the gentleman who helped me and many others have...

The service was terrible. I assume it was the persons first day. Assuming that made it a bit more tolerable. However 4/5 of our orders came out wrong. This was after repeating our orders no less than 5 times. When we got to the window we were then handed our drinks one by one. After drink three we asked for a carrier and we’re asked to give the drinks back. After discussion about why it was best to let them do that, we were finally handed a...

Starbucks here used to be good, last few times has been a horrible experience. They are never on time. The team member I don’t know his name but was very short and rude and you can tell he didn’t want to be there.

Today I get there and waited in line for 5 minutes when I was told to go to another Starbucks because their employee just didn’t show up to work.

The one on Gartrell isn’t any better they are always running out of breakfast...