Went for lunch today, ordered our food about the same time as the table next to us. The other table had their food come out first, the server dropped of their plates and the gentleman at the table started eating rice from the plate. Right then, their server came out and said she gave them the wrong food and theirs was coming out in a minute. I saw all this happen, and noticed that the wrong plate was what I had ordered. The gentleman who had started eating the rice stated that he had begun eating, the server didnât acknowledge him and took back the plate.
About sixty seconds later our server brought our food, and sure enough they delivered the plate that had originally gone to the other table, bite out of the rice and all. I asked if this was the same plate that was delivered to the other table, the server said âno.â I said, are you sure? This is the bit of rice missing that the other gentleman ate, it was then that he realized we were on to his lie and would have the kitchen remake my plate.
I understand mistakes happen, but donât let one customer take a bite and then deliver that same food to the proper table and then lie on top of it. I really wanted to have this place be good, but now weâll...
   Read moreI used to be a big fan of this place. Lately, over the last three visits in the past six months, the quality and service have drastically declined. The food portions have shrunk and the prices have gone the opposite direction. Forget ordering a drink, you are better off buying an entire 750ml bottle for little more than a single drink. The quality of the food was worlds better, before. Service has declined also, with nearly no one at the restaurant, the waitress took an unreasonable amount of time to accept my order. I had been expressed that I was in a hurry. Then, it was more than 20 minutes to recieve a smothered bean and cheese burrito. Doesn't get much more simple than that. This place has gone from a solid four to a struggling two, in a short six month period. Sad, as I once loved the occasional visit. For a smothered bean burrito, a bean tostada and a house margarita, the total was $25.90, the bean burrito was extremely small, barely filled and not worth $2.50 on the best of days. The tostada shell was anything but fresh. It was as chewy as it was crunchy, and beans on...
   Read moreWe were regular patrons, but not any more! Young waiter was so terrible, he behaved as if he didnât want us or himself to be there and he provided terrible service with a bad attitude. We took our grand kids and ordered them cheese Casa Dias with refried bean in lieu of rice. Charged $9 for each child meal and the meal came out with no sour cream, no salsa, or anything to go on the Casa Dias; basically cheese warmed (more cold) between two small tortillas. Asked for some sour cream and they charged $3 extra for literally a little more than a tablespoon of sour cream in metal cap. Our adult chicken enchilada meals came out fine, but luke warm at best. We normally get large margaritas on the rocks, but we decided on small frozen ones this time. Came out melted, watered down, and ridiculously small for $9 each. There are other good Mexican restaurants that provide much better service and food at affordable pricing. We are so disappointed that this place has declined in service while their pricing has become unreasonable for what...
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