Starbucks Coffee Company — Restaurant in Aurora

They do not know their drinks and change the prices around based on what they want to do. After waiting at the register and the three of them telling me to wait a minute so they can finish their conversation, I ordered a snickerdoodle hot chocolate which has white mocha and cinnamon dolce syrup but they tried telling me its actually chai with cinnamon. Even though the Starbucks app says differently, they don't care. They charged me extra and used 2% milk when I asked for oat milk, I cant have regular milk so now I'm feeling sick. If you want your drink made right and better customer service, go to Monett's Starbucks. Aurora's...

I usually have a great experience here. Today the young lady working at 2:00 pm. Was very unfriendly, looked annoyed, acted put out by doing her job, and didn't even make the correct drink. There was no line so she was not busy. I did not have her correct my drink as I did not want to "bother/put her out" even more. About half way to Mount Vernon my husband tried his caramel macchiato and it did not have much flavor. Today was probably the worst experience I have ever had at...

The drinks are hardly ever consistent here. I normally order directly off the menu + one addition. I wouldn’t care so much if the items weren’t so expensive. I like my little girly treats. 🎀 (but I don’t like asking them to remake it because I feel like it’s wasteful, so I deal)

This Aurora location is also the only Starbucks kiosk I’ve felt like an inconvenience walking up to the barista. She wasn’t rude to me by any means, just a little...