Another Broken Egg Cafe — Restaurant in Austin

I decided to try this new restaurant at SPM for my 60th birthday breakfast meal. I was seated by this nice young gentlemen at a table which faced an area where the servers gather to print out tabs. There was another area for the same thing to the right of me. To my left was a very close table for four. When I was seated I didn’t initially notice these things but after 5 minutes I knew it was going to be a distracting and loud breakfast. There was constant movement and noise all around this small 2 person table. The table to my left was seated with 4 people and I heard their entire conversation. Basically, my table really shouldn’t be a table in that spot unless you have a seating of 6 people and they don’t mind the constant movement of servers. I placed my order for orange juice and bourbon pancakes. I requested hard scrambled eggs. Actually I told the server I wanted my scrambled eggs cooked well with no runny uncooked egg. He then stated I wanted them scrambled hard. I waited about 25-30 minutes for my order. When my order arrived I noticed immediately that the eggs were overcooked because they were scorched (brown spots all throughout the eggs.) I didn’t say anything because I rarely send food back. However when I took a bite of the eggs I found they were COLD; not warm, not lukewarm, but COLD. The pancakes and sausage were warm. Not hot. Warm. I can handle warm food but not cold. A different waiter nearby (remember I’m seated next to two sections where they print out bills) overheard me say “these eggs are cold” and said she would notify my server. At some point my server came by and said I had fresh eggs being prepared. About 5 minutes later he came back, placed the eggs on my table and left. He didn’t give me a chance to say anything. The eggs he left on my table were hot. They were also a soft, saggy, runny, not fully cooked mess. Everything I told him I didn’t want. I just looked at them. I ate 1/2 of the pancakes and the sausage. I placed my fork on my table and in a few minutes the server appeared and asked if I needed my ticket or words to that effect. I asked him if he could tell me the difference in the two plates of eggs on my table. He said one was cooked hard and one was cooked “soft.” I asked him how I ordered my eggs. He answered correctly and I asked if the replacement eggs were the way I ordered. I asked why did he bring me those eggs and just leave them. I was calm and polite in my questions. I asked softly as I was aware of how close the table next to me was. He answered that he would remove the eggs from my ticket. That’s it. That’s all.

So how was the food overall? The bourbon pancakes had a nice flavor…..not really something I would order again but that’s just my tastebuds. I can see where others would probably love them. The sausage was fairly bland. The eggs, well, I’ve discussed that. The taste of the orange juice was slightly off. I drank about half of it. The water was fine. Overall a very unpleasant experience. Also when I left the restaurant there were two people up front and neither said a word to me as I left the restaurant. No, there was never a scene or anything. They just didn’t have anything to say to a departing customer. Suffice it to say it was my first and last time at this establishment but I know others have enjoyed it because I always look at ratings before attending a “new to...

This was our first time going out to Another Broken Egg. I would HIGHLY recommend getting on the waiting list if you are coming late morning on a Sunday like us - it was super busy. That was a good sign though - that meant that a lot of people obviously like the food.

After confirming our reservation it was about another 15 mins to get our table but that was ok since our hostess, Erica, was amazing! Usually a hostess just takes your reservation and shows you your seat and that’s it. However Erica went above and beyond! She was very friendly and cheerful even on the phone much earlier in the morning when my wife made the reservation. She cheerfully dealt with the large amount of people.

After she led us to our table, she spent extra time to make sure we were ok and even talked about the menu. There is a whole separate “Vegetarian Guide” that basically lists all the menu items that are either explicitly vegetarian or can be easily modified to be vegetarian. On the other side of the menu was a whole list of gluten free options so everyone is covered.

Our server Nicole was also very friendly and accommodating and totally spent time to answer any questions and overall was very personable. This was especially impressive given the huge brunch crowd . The food itself was really good. I enjoy going to Kerbey Lane and Magnolia cafe but Another Broken Egg is definitely a competitor! The beignets were great and the Shrimp and grits were awesome. I enjoyed my eggs Benedict and all of the other members of our group loved their food and various coffee drinks. I like how there were several dishes that had a Louisiana flair. There were also several dishes that had chorizo as well.

We enjoyed the service, decor and high quality food! We will recommend this place to others and will...

We’ve dined here before—just this past Saturday, in fact—and had a fantastic experience. Liz was our server then and was absolutely wonderful. But unfortunately, today felt like a completely different restaurant. It must have been an off day for everyone involved in our dining experience.

Our server today was noticeably cold and dismissive. When we ordered coffee, she brought it without a word. But the table behind us received a full explanation of their options, including the differences between barista and Colombian coffee. It was hard not to notice the difference in how we were treated compared to others—and unfortunately, it felt racially motivated.

The food was disappointing too. I ordered the dollar pancakes for my daughter, and they came out undercooked—still raw in the middle and chewy. Other dishes came out cold, which added to the frustration.

When we ordered our entrees, the server asked if we wanted grits or potatoes. My partner and I didn’t catch what she said, so we asked her to repeat it. This time, she slowed her speech and repeated herself with a condescending tone—saying “papas, as in potatoes?” The issue wasn’t the word “potatoes,” it was that we couldn’t hear the “grits” part.

Lastly, when it came time to pay, I let her know I was ready with my card in hand. She responded with, “Well, I guess I’m not going to be able to go to the restroom now,” which felt unnecessary and unprofessional. If you’re not ready to close out the check, that’s okay—but that kind of comment isn’t the best way to end a meal.

I genuinely hope this was just an off day, but the contrast between our two visits was disappointing. We love supporting local restaurants, but consistency and respectful service matter just as much...