Dainty Dillo — Restaurant in Austin

I was so excited to try the Dainty Dillo after seeing a rather enticing Instagram video. I shared it with my brunch group - 10 people - and we made a date to try it out Sunday, May 19th. We slowly trickled in and a couple of us were seated and served. Two additional members arrived, one with her 4 month old baby, and the valet attendant informed her that children were not allowed on the weekends. Originally we thought he was joking but learned very quickly he was serious. We expressed our disappointment and went to gather the other members of our group that were already inside to discuss how to regroup/which restaurant we should go to instead. We also called the other members of our group that had not arrived yet to let them know to stand by for further instructions. We were standing outside of the restaurant but in the shade of the building as it was 12pm in Texas in May - aka incredibly hot (and humid) and any respite from the sun was appreciated. At this time, a new Dainty Dillo employee came forward and informed us that children were not allowed at the restaurant, to which we informed him, we knew and we were simply trying to figure out our next steps and also allow the other members to close out their tabs. At this point two of our members left and walked over to Grizzelda's to inquire about a table there. Perhaps 3 minutes had passed before this same man returned and rather forcefully told our group we needed to leave NOW. I don't take issue with the fact that there is a no children policy. But I do take issue with how that message was delivered. This man was incredibly rude, verging on disrespectful, and lacked any empathy or desire to have any member of our group be a return customer. Mind you, there were only two other patrons in the restaurant at this time. The baby was sleeping and we were rather quietly discussing next steps. We were hardly ruining any "ambiance". Our group did close out and walk to Grizzeldas. We were there for two hours and had a front seat view as not a single customer visited the Dainty Dillo. Perhaps they already knew what a rude...

Went at the recommendation of a friend because she said the food was amazing. The man at the entrance was extremely helpful and we had high hopes. We were there at 8 PM- they close at 12- & I couldn’t place my order through the QR code (which is the only way they took orders). So I went to the kitchen window to ask if my internet was glitching or something & the kitchen staff was SO incredibly rude. My jaw dropped. I asked how to place the order and one of the women said “do you not see the amount of plates we have in here? We’re too backed up. If you want to order you can wait 40 minutes,” rolled her eyes and then the other woman shut the window in my face. Not sure how I was supposed to know that the app wasn’t glitching- the kitchen at a restaurant wasn’t serving food. While that was happening, my fiancé had gone to the bar to get a Diet Coke & had asked the bartender if he could order a Diet Coke there- the man just said “well this is a bar.” Then proceeded to give him an all-carbonation drink. The vibe of the restaurant was cool, loved bringing the dogs, didn’t try the food, the parking was awful, and I am shocked that the service was so rude...

Won't ever go back!!! but highly recommend nearby Lustre Pearl East - much better service/great drinks/food. Dainty Dillo: Valet parked, ordered drinks and were all set to enjoy drinks & lunch here before the UT vs MS State afternoon game. Our almost 20-year-old grandson - a very responsible UT Honors Program student who doesn't even drink alcohol - paid for a Lyft to join us (his parents and grandparents) and they wouldn't let him in because "kids" aren't allowed on weekends. NO sign about this anywhere in sight and sure no definition of "kids". Not to mention this isn't a "kid" - he is grown, he can vote, and he was going to be accompanied by parents and grandparents. They allow well-behaved dogs any time but not well-behaved grown children. Maybe not the fault of the "kids" working there - who weren't even particularly nice about it, but this place needs to better define its policies and make them highly visible BEFORE taking somebody's money. They won't get any...