Jersey Mike's Subs — Restaurant in Austin

gears what you need to know before coming to this location

The staff here has improved dramatically over the years phenomenal staff to make you feel like family and keep this place spotless and clean

it's sort of a little hole in the wall but well worth it with plenty of seating and

they have stubborn soda cherry tarragon in a can which is extremely hard to find and makes this location unique

If you don't know stubborn is a soda company that Pepsi bought out and has been slowly trying to drive into the floor to get rid of their competition and their sodas use real sugar cane but also have a unique flavor to them that make them hard to find and one of my personal favorites to drink from time to time in this location has them in the can which has a completely different texture and gives it a nice fizz

also Jersey Mike's gives you with their app never rewards program free stuff on your birthday points you can use toward sandwiches and I'm a huge fan of their Chipotle Philly cheesesteak and still pretty much grilled just about anything or warm it up for you

also I am a huge fan of their spicy hot honey sauce which is just absolutely worth paying extra to have on every single one of anything you buy here which is just I cannot say enough good things about it is absolutely delicious I love to spice and the sweetness that it brings to anything you added to

also they told me about their four sandwich box packages which are perfect for evening gatherings and parties which I will keep in mind in the future on

spotless clean tables restroom in the back and once again worth getting through rush hour traffic to get to this little hole in the wall location but...

I had never been to a Jersey Mikes before. I was starving and it was a convenient stop for me. The staff was nice, so this isn’t anything against them. However they need a crash course on food safety. I am allergic to tuna. I asked for a chicken salad sandwich and the guy after me asked for tuna. They used the same spatula for both! I told the girl at the front “ hey I’m allergic to tuna can you tell the guy to use another scoop” another customer who was in line said “ they do this all the time, I’m allergic as well and they use the same scoop and knife for all the sandwiches “ . That right there made me nervous but I saw that she told the guy serving to correct it. Not only did they not make me a fresh sandwich, he did it again using the same scoop for both! Then instead of grabbing one sandwich at a time he tried to scoop them both up at the same time causing both sandwiches to touch each other and contaminating my entire right side of the sandwich with tuna. At that point I was done. I told them no thanks and walked out. Seriously not worth the...

I wish I could give no star however I wanted to make sure you are aware of how horrible is the customer service experience at this place. I came to this place two times and both times the girl who work there has a horrible attitude and I guess hard time to hear the customer out. I ordered my sandwich and she did something else when I said this is not what I ordered she said you said no mikes way. I said yes I did explain everything but not vinegar and oil. She gave me attitude. If she doesn’t like what she does at this place she doesn’t need to be there. This is the second time I had this experience with her. Looking frustrated and tired and irritated at what she does. Is that the customer fault? Please look into this behavior at this location. No one should get...