Smoothie King — Restaurant in Austin

Went here yesterday to get a smoothie on my break, sierra gave me the rudest customer service experience of my whole life. Ordering was whatever, but there was an incredible amount of confusion when it was time to get my drink. She just placed the drinks down without announcing the name, so we did our best to figure out which was which.

Sierra then accused myself and others of stealing a drink, then continued to complain about remaking the drink when she was never asked to in the first place. She kept complaining and as we tried to leave, I told her that everything was okay because the people I was with were friends and she was okay. She continued to not understand what the situation really was and only seemed concerned about having to possibly make another drink, again when no one had ever mentioned that to her.

After leaving, she continued to aggravate the customers still in the store to the point where one woman came out and started threatening us. This was the worst experience possible and sierra continued to aggravate the situation, literally the last thing I ever expected to happen while trying to get a smoothie. The cherry on top is that my order was wrong and I threw up 2 times after drinking it.

Sierra made my experience at smoothie king absolutely horrible and I will probably just keep going to juiceland, at least they can get my order right and don't incite violence against myself from...

My associate and I pulled up here around 30-40mins before they closed, and an employee was standing outside in front of the entrance, seeming like he was attempting to block anyone who wanted to come in. When we parked, they seemed visibly angered by our arrival and stormed off inside back to behind the counter. When we walked up to the counter and the same "arm tattoo" employee gave us a death stare as my associate ordered his smoothie. After witnessing all of the angry body movement and sorrowful faces of the employees, I was actually discouraged from ordering because I was lowkey scared to. When we left I was disappointed that I didn't get to comfortably order my smoothie that I've been wanting for the past few days. We actually turned around to go back so I can order it, but once we parked again, the same guy looked right at us, and began storming back towards the entrance and gave the impression that he was going to come out and tell us to leave. As he opened the door to step out, we scurried out from our parking space and drove away. I would not recommend this location due to very poor customer service, and the smoothie was very powdery and overall, again,...

Completely ruined my smoothie king experience and I will never go back again. First off they advertise a free smoothie on the website when you download the application. This was not the case. The cashier with the flower tattoo on his arm was a complete A-hole and was being very rude and condescending towards me. I simply ordered and was looking at the sizes to the side and he told me the sizes were up by the menu but it was missing the 40 oz which is the size I was looking for. He said it again “the sizes are up there” while pointing behind his back and not even turning around to realize that they were not and he literally was shaking my head because he did not realize that I was looking towards the end with all of the cups because they did not have all of the sizes on display. I’m not sure who spoiled that cashiers Wheaties this morning, but I will never be going back to smoothie king. Not to mention before going to this location, I went to the one closer to me and they said THEY WEREN’T TAKING ORDERS AS THEY MAKE SOMEONE ELSES SMOOTHIE. This was at 11:10 which is clearly within operation hours. Absolute joke of a...