MUTTS Canine Cantina® - Austin — Restaurant in Austin

The service today for my family and I along with a couple of friends was great! One of the owners came out and talked with us about our food experience. He asked us what we thought about our food. Most of us bought the double mutt cheeseburgers and two of my kids got the chicken tender meals. All the meals come with a drink and crinkle-cut fries. And meals are right at or under $10. With today's inflated prices not a bad deal for bringing a family to eat here. We let the owner know about our opinions with our food and he took some mental notes. One of the orders did get a mix up; however, the owner replaced the burger with the correct order of just a plain burger.

We had to give our friend some hazing for ordering just a plain burger. But even the owner respected his wishes and understood the importance of his customer's wishes.

Everything was made fresh and the crinkle-cut fries were cooked on point! Not overcooked and not undercooked! They even had enough salt flavor to them. I think they should consider selling some seasoned fries or chilly cheese fries. I cannot remember if they offered that on their menu.

They plenty of alcohol choices to choose from on tap as well. There are some TVs in the area, but they definitely could some more for the big UT, FC, or NFL games.

The staff today were very friendly and cheerful! The young lady and man taking orders were way cool! They asked us how our day was and we returned the common courtesy of asking how their day was as well.

There are plenty of picnic tables to sit and enjoy your meal if you're there just to eat and not use the dog park. I didn't bring my pets because I wanted to check out the atmosphere here first.

They offer a lot of fun for your pets here. Just like children you have some rowdy pets full of excitement because they want to play with other pets. If you can get passed the anxiety of that you will be okay should you run into some of those type of pets.

When you enter the facility you have two gender neutral restrooms and there's a dog wash tub right next to the bathrooms to wash up your pets.

Parking space is very limited. Parking any large vehicles is going to be tight, but if you have a compact or SUV type vehicle you will be okay. They even have charging station parking for you early adopter EV crowd. When I said parking was tight they did say where else I could park in the future. That was a cool tip in my book. But be warned people with larger vehicles parking space is tight.

As for the dog park check out their website before coming here with your pet. They do have a set of rules you must follow and I agree with them.

Per their website information about the dog park: "To Enter The Park, Dogs Mutts Be: Spayed / Neutered

Friendly and sociable around people and other dogs (not overly aggressive).

Flea and tick free

Current within the calendar year on vaccinations, including rabies, dhlppc and bordetella."

The location of this place is in a perfect spot but I can see this place taking off in the Austin area that they are going to need more locations around the area once everyone catches on to this place.

Again, come check this place out everyone... before bringing your pets check their website out and FAQ section of the dog park. Great information to help you and your pet's experience be a fun full filled of enjoyment!

Also, they accept contact less payment such as Apple...

Let me be clear: I don't care about Mutts. Haven't for a long time. But somehow, the owner and her little clique of mean girl cheerleaders still act like I'm obsessed with the place. Hate to break it to you, but I don't think about you unless you're out there dragging my name for no reason - again. What I care about is my dog's safety. And this place? Absolutely not it. My dog, Kaya, messed up her beautiful nose because of their poorly built, unsafe environment. No warning. No accountability. No surprise. And it gets worse. I've seen multiple dogs get attacked here - like, full-on scary attacks — and guess what? The aggressive dog is allowed right back in. Why? Because they need the money. They don't care about the safety of your dog. They care about keeping butts in the bar and charging entry fees. Also, let's not forget: one of the owners threatened me. That actually happened. A business owner threatening a former customer because I dared to speak up? That tells you everything you need to know about how this place is run. If you like unsafe play areas, unchecked aggressive dogs, and middle-aged women acting like high school bullies, you'll feel right at home here. But if you value your dog, your peace, or even just basic human decency - run far, far away.

PS check the dates for the 5 star reviews. this place was better before they ever opened.

EDIT: Exactly. I haven't even been a customer since April, yet you're still spreading lies about me to your customers. Good luck finding a court that sees me asking you and your sister to leave me alone as "harassment." PPS i didn't think TABC would shut you down and it you knew anything about me l continued to support Mutts after i stopped going. unfortunately for you, you consistently over-served your customers after which they drove their dogs home. please don't try and blame me for overserving customers.

Edit: I have received unsolicited messages from strangers on Facebook and text, which makes me concerned that my personal information may have been shared by the owners or staff. Regardless of how it happened, it raises serious privacy and safety concerns. This business should focus on protecting customers’ information and ensuring a safe environment for dogs and customers, whether present or former. For some reason (unsolicited texts from people close with the business owner), I know she now works at a PR company which is honestly hilarious considering she's the one who threatened me. Guess they are struggling if the owner needs another job (and couldn't say I'd...

Update: It took a whole month and an Austin 311 Code Enforcement request to get this simple matter resolved, but I am pleased to report that my entire apartment complex has our nighttime darkness back, and the bar’s security lights now point down onto their own property. I have had zero in-person interactions with the owners of this establishment, but after this experience, and reading the appalling way customers, former supporters, and ex employees are spoken to online in public replies from the business owner, there is very little that could convince me to return to this venue as a customer. When there are this many messy online interactions with your client base, it’s time to look in the mirror and consider hiring a marketing/pr manager who can handle public relations with grace.

Reply: You can clearly see which lights are a problem from the pictures attached to this review. There are 2 rectangular LED floodlight panels which are mounted on the south side of your building’s metal awning, with no light hoods installed to shield neighboring residences from direct light pollution, as required by Austin city code.

OP: Initially, we loved this place. A quick and easy beer next door, walkable, and a welcome replacement for the empty lot that was next to the apartment we've lived in for years. Over time, the over-amped music from their musical guests got super annoying, but my biggest issue is that they have security lights pointing UP at the apartment complex next door where we live. We have kindly mentioned it to the staff when visiting, called about it, and asked that they consider making adjustments, but we no longer visit this establishment (despite its proximity) because of the blatant disregard for neighboring residences.

I understand having security lights to illuminate your parking lot and property, but why are they extending several hundred feet beyond your property and aimed up at the 3rd story of the apartment complex next door?

I was unable to find updated contact information for anyone who might be able to escalate for me, since this location is no longer listed on MUTTS website, and The Tailgate ATX website doesn't have a "contact us" button anywhere visible.

Please adjust your security lights so that the beams of light do not point up into the homes of your...