Pho Kayah — Restaurant in Austin

My first experience here was a positive one, I ordered the Spicy Ramen and very much enjoyed it. I brought my mom on my second visit to this establishment and horribly disappointed. Firstly I understand Pad Thai is a somewhat sweet dish. However there was an incredible amount of sugar in this dish I barely ate it. I told the waitress it was overly sweet and to please give me some limes to help balance the sweetness. I squeezed the 4 dry limes onto the dish, and it did not help. As we paid our check I informed her it again that this was way too sweet and I couldn't eat it. My mom boxed up her fried rice, and I left most of the pad thai on my plate. When my mom came to the counter someone told her "some people like it sweet". I've had MANY pad thai dishes in my life and I have never come across any dish this sweet in my life. To add insult to injury, we asked for extra vegetables since we did not want meat in our dish. We were charged exactly the same as though we ordered our dish with meat, and our plate did not come with extra vegetables. The restaurant made zero attempt to correct this issue, and even charged a "service fee", we do not know where this service fee is going. I was going to be a repeat customer when making visits to Austin, but sadly they lost a...

Was excited to try this place, but was pretty disappointed. Food was pretty bland. There was a bit of spice when I asked for spicy, but not really any other flavors stood out at all. The noodles seemed like just one of your 50 cent ramen packets overcooked and dumped in the middle of the plate with some veg and couple pieces of chicken surrounding it. Portion size was decent, but not substantial by any means. The dining room was dirty with smears and streaks of grime on the walls and the on-table condiment jars were filthy and crusty. I was the only person in the restaurant, yet the server never made it back to the table to ask how the food was. Again, the food was all right, definitely edible, but very bland and did not have any feel of authenticity at all. For the price that this place cost I expect more. I went for lunch and had one dish and one coffee. Somehow that ended up to $21 before any tip, and that's just unacceptable for the level of food and service. I would try...

Food was very good. Pho with beef was delicious. My friend had Lo Mein with medium spice - she said it was good, but she wished she'd ordered mild spice. Everyone's definition of spicy is different. They were busy so the servers were distracted, had to ask for refills of ice water, once we got someone to make eye contact. About 80% of customers appeared to be Asian, so that should say something good about the food. Place was clean and had pleasant atmosphere. Food...