Pita Fusion — Restaurant in Austin

This was my first experience at this business. As I approached the counter, the worker just looked away without a greeting or at least saying, “may I help you ?”. The person working there at the time seemed to be ill because she was having a coughing fit all through out preparing my food. She also didn’t seem to be in a very good mood perhaps because she was ill. This was my first time coming in, so I wasn’t familiar with the menu items so it took me a moment to add ingredients to my pita. I don’t mind reading a menu but a little informative explanation could’ve been nice. The person working behind the counter didn’t seem to care about explaining anything as she was non-responsive and stared at me with a blank look on her face.The pita itself tasted very basic to me. There were bits of grizzle on the chicken. The price is not exactly in expensive. I’ve had better pitas for a lesser price. I think I can go elsewhere for a friendlier staff and a better tasting...

I want to start by saying that my older brother is mentally handicapped, so what happened tonight at this place truly meant the world to me.

While waiting for my wrap, I noticed the place getting busier, and the two guys working were absolutely killing it. They clearly knew their customers and handled everything with ease.

Then, a handicapped man walked in and both employees immediately engaged with him—talking, joking, and making him smile. They went out of their way to make him feel welcomed, valued, and special. That kind of kindness is rare these days, and it was amazing to witness.

Thank you both for showing him such genuine warmth. I truly believe coming here was the highlight of his night—his smile said it all.

10/10 customer service! Seriously.

Oh and that new red pepper relish.... its...

I have always had a good experience until today 10/01/25. Went to Anderson lane. I felt like I was repeating myself because he wasn’t listening to my order. Got back to work and it’s just not very tasty this time. All employees were unfamiliar faces and I go often. The usual manager who has been with them since I went to RR, wasn’t there. Sign on the door says closing at 4pm now. I understand being short staffed. It just sucks when it impacts the customer. I will give another try in a few months to see if it improves to what it was before.

Always fresh fast and friendly! Clean establishment as well. I started out going to Round Rock. Then went to lake creek when I worked there. Now I visit this location on my lunch since it’s close and healthy! Absolutely LOVE it!...