La Michoacana Premium Avondale — Restaurant in Avondale

I came with my daughter who herself (6yo) and I (31yo) frequently visit the Casa Grande location (AMAZING) so we have been to this place a lot in different locations. Anyway she has a pretty medium not life threatening but uncomfortable allergy to strawberries. BUT LOVES watermelon. So we order watermelon EVERY VISIT. So I order it and we get back home to Buckeye AZ and realize they had the strawberry ice cream in the watermelon labeled spot in the store, because I specifically asked for and pointed at the pink/red ice cream LABLED “Sandia” so I called to let them know and see if the next day I could come replace it due to paying 10$ for it. First Lady told me no I was wrong. Then said she couldn’t help me in English because she only spoke Spanish so I had to wait for someone to come to the phone who could help me. So I explained again and wasn’t really heard. She said I could come back but again I live in Buckeye which is like a 20 min drive. It was 8pm I’m not driving all the way back. I asked if I could go the next day and wasn’t told yes but only after 12 which is fine. But I didn’t appreciate being laughed at by both associates. I understand mistakes happen I wasn’t asking anything crazy or being rude even though my daughter had an allergic reaction due to their mislabeling. I was questioned over and over if I was sure. There’s strawberry seeds. Yes I’m sure. U can check yourself at ur own store!!! Definitely only going to Casa Grande from now on. These employees are super rude when I never even said one thing bad. Didn’t even ask for a refund. Just an exchange. And...

I came in today to get a bag of tostielotes which were about $12 dollars for a small bag. The lady then asked me if I wanted white or yellow corn & well per the usual white corn is not sweet, so I told them white corn. Well this white corn was super sweet & for my liking, I don't really like mixing sweet & salty unless I'm craving sweet & salty. I then call the place up & tell them "what's the purpose of asking me which corn I liked if both corns are the same at the end" she then told me that, that's how they receive their corn & that if I were to get the yellow corn it'd be more sweet which I disagree. I believe that they know that white corn is not sweet bc they don't wanna spend more money on the real white corn. (Bc it is much more pricy) I also expected her to tell me that she'd give me a refund or a discount but she didn't, she just told me that she'd talk to her manager but I really doubt she will & if she does they're not gonna do anything about it, & I'm more then sure that they've had more complaints about it bc she was really argumentative about it & instead of hearing me out SINCE IM THE ONE WHO JUST SPENT 12$, JUST TO THROW IT AWAY IN THE TRASH, she wanted to argue that, that white corn is sweet & it really is not. I'm really not the type to make a review even if I didn't like something but this really did tick me off bc I've been craving & for 12$ just to throw it away bc of the...

I came here with my 3 children and ended up leaving. It was our first time, I’m not one to leave bad reviews, but the service was awful. We were completely ignored. We stood in line for over 15 minutes and no one would take our order? It was very strange. I couldn’t get anyone’s attention except for one woman behind the counter, after standing there for almost 10 mins. She told us one moment, and then after about 5 mins, she began taking orders behind us? They took orders of 2 other groups standing behind us, I let it go. But by the third group getting helped, I had enough. It was very obvious we hadn’t been helped yet, as the people who got served would move around us to continue to the register. Standing in line with 3 little kids is not easy. It was hard to get anyone’s attention that worked there to take our order. Strange experience....