First Watch — Restaurant in Avondale

WELLLLLLLLLLLLLL, AFTER THE CARLOS SANTANA CONCERT FRIDAY NIGHT, IN THE WIND AND THE RAIN, WE WENT BACK TO OUR HOTEL, MET BACK UP WITH OTHERS WHO WENT TO THE CARLOS SANTANA CONCERT, WE ALL SHARED SOME SHOTS OF TEQUILA, SOME BEERS, THEN ALL WENT TO GET SOME SLEEP, THE SUNRISE CAME, WENT DOWN STAIRS TO GET A BLACK STARBUCKS COFFEE WITH A DOUBLE SHOT OF ESPRESSO, AS I DRANK MY COFFEE, WE PACKED UP, THEN CHECKED OUT... WE WENT TO FIRST WATCH FOR BREAKFAST, IT WAS CLEAN, IT WAS INVITING, THEY GREETED US LIKE FAMILY, WE WERE ESCORTED TO OUR TABLE, ASKED IF WE WANTED SOMETHING TO DRINK, WE ORDERED OUR DRINKS, THEY WERE BROUGHT BACK TO THE TABLE WITH A SMILE, WHEN WE ORDERED OUR MEAL, THEY CHECKED ALL THE BOXES, WERE VERYYYYYYY ACCOMMODATING, THEN OUR HOT MEALS WERE BROUGHT TO OUR TABLE WITH ANOTHER BIG SMILE AND WOULD YOU CARE FIR ANYTHING ELSE, WHEN WE NEEDED SOMETHING ELSE, THEY MET OUR REQUEST WITH A SMILE, THE FOOD WAS EXCELLENT MY WIFE HAD THE TRADITIONAL EGGS BENEDICT, SHE LOVED THE EGGS BENEDICT, I HAD THE SKILLET HASH WITH EGGS OVER EASY, THE MARKET SERVING, THEY HAVE A FARMHOUSE AS WELL, THE MARKET WAS SO TASTY, FRESH VEGGIES, I HAD A MULTIGRAIN PANCAKE WITH THAT, THE TOAST WAS THICK AND BUTTERY, OHHHHHHH MYYYYYYY, I CAN TELL WE WILL BE RETURNING THERE AGAIN WHEN WE ARE IN THAT NEIGHBORHOOD, GO SEE FOR YOURSELF'S, YOU WON'T REGRET IT... RUNNING BEAR OF THE SALTWATER DOLPHIN CLAN OF THE BEAR AND THE CIRCLE OF ATTAXXUMGNA, TONGVALAND, TONGVA ATTAXXUM, TONGVA NATION, RED NATION'S...

Service was ok, not great…just ok…I had to ask for something as simple as napkins, that were no where on the table & the server seemed to not notice. Food was ok, none of it particularly memorable, none of the food served was fresh or hot, potatoes were hard, and lukewarm with no flavor, same for the omelette, everything looked to be pre-made earlier in the day & just pulled out of cold storage & heated when a guest orders. If not, then you could have fooled me by the way it looked & tasted. The blueberry cornbread was the same, lukewarm, didn’t taste all that great & WAY too much butter, that was NOT freshly made, the “million dollar bacon” is a million dollar scam, it tastes awful, too many different flavors going on & nothing that a 12 yr old couldn’t easily make in 5 minutes by just throwing together whatever they had in their kitchen cabinet & praying for the best. Please remove this from your menu, it is just an excuse to over charge customers for a whole lot of nothing, and it’s just insulting to a guests wallet, intelligence & taste buds. My guest ordered a sandwich & had the same experience, cold bacon & egg. After trying the food here, it boggles my mind how people sit outside in droves, waiting to eat there, they must not be well travelled individuals. Point blank, I will not eat here again, nor will I recommend to anyone I know. It matters not if management responds to this, my mind is made up, I don’t want anything from or to do...

I generally enjoy coming to First Watch for the atmosphere and food, but my recent experience left a bit to be desired due to how the front-of-house was managed.

We were originally quoted a 45-minute wait, which we accepted, but after an hour had passed, I asked the hostess for an update. Her response was that we were “the next group to be seated.” When I asked for clarification on what that meant, she replied that she couldn’t remove people from their tables. I want to be clear—I wasn’t asking her to do that, only to let me know how many parties were ahead of us. She didn’t answer the question, and after checking the list, we were still sixth in line. That level of miscommunication and dismissiveness from the hostess was disappointing, especially after a long wait.

On a positive note, once seated, the experience improved. The atmosphere was as expected—lively and welcoming—and our waitress was courteous, respectful of our time, and checked on us regularly without being overbearing. She really helped turn the experience around.

Overall, while the dining service met expectations, the disorganized and unprofessional behavior at the host stand affected the overall impression of our visit. I hope management addresses the importance of clear and respectful communication at the front door, as it sets the tone for the...