Pizza Hut — Restaurant in Avondale

A complete 180° compared to the Pizza Hut on 83rd ave and Indian School Rd. Not only are the staff and drivers rude and highly inexperienced, they are rude, selfish, unethical and unapologetic and only care about their their short handed methods and tips. While it's understandable for them to gain experience on the job, it is rude however to drop the food on the ground from standing height, scoff at a "small" 25% tip that is always $5 or higher, the uncaring attitude of a cold meal 7 times out of 10 (my math was actually 69% so I rounded) and it seems being kind and understanding after ordering over 100 times at this location at different residencies has earned me.. A cold meal with an uncaring attitude and uncooperative staff members. The only reason a two star has been approved is because of a couple employees who are scared to stand up to management in fear of retaliation and so I cannot rate it a 3 out of 10 and simply rounded yet again. Are my orders of $15-$50, 3 times a week on average and my manners from which I never cursed or yelled (which have held until now) not good enough for this service? I will officially never order from here again and ask all who order from this establishment take precautions and to lower your standards substantially so you will not be as disappointed in this Pizza Hut as I have. I sincerely hope this branch will improve drastically and under new management soon with a supportive employee training. Whatever training they are receiving now is very disappointing because highly unethical things are happening in this store that need to be checked upon by not only upper management.. I will stop there. Thank you for your service, no matter how bad, I was still served in the end....

Updated Review: November 2021 - We decided to give this location another shot. They completely messed up our order and gave us pizzas that weren't ours. We had to go back to the store, have them remade, and they gave us a $20 "complaint voucher" to be used. When we tried to use the voucher, we found out that we were charged almost DOUBLE the original price of the pizzas because we ordered over the phone, and not online. However, we were told we could only use our voucher over the phone. Online, we would have spent just under $30 for two pizzas. Over the phone, it was just over $50. I expect to pay that price at higher-end pizza joints, not an incompetent fast food place. Original Review: August 2021 - Placed an order at 1:42 pm. ETA has changed multiple times, now predicting a delivery by 3:42 pm. Tried to call the store multiple times but no one picks up the phone. After waiting for over an hour, we drove down to the store to find out what is going on. Once we arrived, we learned the pizza was already out for delivery? The workers seemed friendly enough, and told us they are short staffed and have a new system that is causing A LOT of issues. I can sympathize, but that doesn't excuse not picking up your...

Worst pizza Hut I have ever been too. Actually the worst service I've had in my entire life!! They cuss at their own customers and deliver pizza an hour after I call to make an order. The employees their have no respect for anything or anyone not even their own employees. This poor girl was working her butt off and being yelled at for not being able to do everything by herself. Where are the other employees at? Where is the manager? This poor girl is running around everywhere so I finally asked where everyone was at? She said she wasn't sure. I found two employees outside working on their car while they left this poor girl by herself. She didn't look like she had been working their for more than a few weeks. How about you pay attention to your staff and help her out next time. I will no longer be going to pizza Hut. It only takes one bad service to mess it up for me. This store really needs to be...