AutoZone Auto Parts — Local services in Avondale

Very abysmal customer service at this location. I went in to buy 1 item. I see 3 employees behind the counter. The Hispanic male employee is going on and on with a customer without so much as a "I'll be right with you in a second". The other employees see me, but absolutely do not acknowledge me. It takes minimum effort to say "we'll be right with you in a second". I then asked the employee who was busy with a customer if there was someone who could ring me up, and he immediately got an attitude, saying "I'm with a customer... don't be interrupting me when I'm with a customer". That was absolutely the wrong line to say. Why all the attitude? Why all confrontational? Apparently he's a manager too. Really? Some standards you have there. The female manager was nice enough to take my sale. Did you hear that? It's called a "sale". It's what keeps y'all in business. Get rid of that guy. He's hurting your business, plain and simple. Having a customer wait for multiple minutes when there's no line, 1 customer at checkout, and 3 employees behind the counter - all the while not simply acknowledging the customer - and to top it off, a rude manager, is a poor...

This used to be my stop for the past 15 years as it is only a mile from my house. Not any more, customer service has gone to hell here. There was three younger kids (employees) all standing around talking while they had 4 people in line. One girl named Maria was on service registers but doesn't know anything about parts or how to look them up. This used to be a great store filled with knowledgeable employees who were happy to help you. Now, there are more people standing around ignoring customers. If every one of the employees took a customer, we all would have been out in a couple minutes. Instead, we have to listen to their conversations about nothing while waiting for one with little knowledge to slowly take care of everyone in line. I know the store won't care as I will now be a customer they no longer have to ignore, but I am happy that I will find another store that will treat...

This place has horrible customer service. would have given this is zero star but there's no option for that. I have visited this location many times and always remind myself why I hate coming back here. Everyone seems to be lazy and don't want to help you. This last time I spoke with the manager to see if he would check my battery then you give me the response in a very rude manner that he was too busy and I needed to wait for one of the attendants as though as if he was too important to lower himself to go out and check my battery. I thought getting help from the manager would improve the service of this place but instead and that I'm being a big disappointment. I ended up going to the location on Litchfield Road. I give them a five star because from the first time that I arrived the attendant basically went out of his way to further explain what was going on...