Little Caesars Pizza — Restaurant in Bakersfield

Normally we always get pizza from this location but after today I'm not so sure. I called in my order ahead of time asking for extra crispy bread sticks with extra cheese in my order. Upon arrival and to pick up my order the employees made it very apparent that they had lost/sold our bread sticks and asked us to wait. Had no problem with this. Not until they asked three times to make sure it was extra butter to which I had to correct them it was cheese and extra crispy. The employees walked out and said "It was just one, right?" No. We mentioned it was two orders twice.

I took my order home and was fine given the experience because food was food. That was until I opened both bread sticks to discover there was no extra cheese and they were still doughy and falling apart. I called the store and asked who the manager who spoke with me in a very accusing tone as if I was the one who made a problem for them when all I wanted was to figure this out. They told me that I could only have a refund or new bread sticks if I returned for it.

I'd just arrived home after dealing with their sass and horrid customer service skills only for their manager to handle the situation unprofessionally. I've never had a location tell me to drive back after a pick up order for food and bring the food with me to replace it. Needless to say I didn't find the trade worth my time, seeing as I can simply begin taking my business elsewhere next time to a pizza place that will show me some respect...

Went in and ordered a flat pepperoni pizza and I asked if they had double pepperoni “extra mostest” to make sure and then said that’s the one what I wanted (for the flat pizza) next mom then ordered other stuff and it came out to $55. I knew it was too much. Found out when we picked up the pizza he put in an extra pizza an “extra mostest regular pizza” didn’t want to cause problems but when we got home it didn’t seem like we got an extra mostest pizza which was $13.49 in addition to what we order originally because it looks the same as an original pepperoni pizza. Had to look at the label to tell which one was which. He didn’t relay our order back to us and we couldn’t see that HE messed up our order or we would definitely have corrected HIS mistake before paying. Will not return...

Ordered pizza online went to go pick it up. When i arrived told them my name to pickup my pizza. They said its been picked up already, i told them i just showed up right now to pick it up. The manager refused to refund me or replace the pizza told me to get out of the store. I refused to leave until i get my pizza then the manager argued with me used abusive language, and told me to come in the back to fight. I called the police immediately and reported the manager. He later agreed the system might have messed up the pickup order and replaced my pizza. This place has a negative environment and the staff are sheep scared of the managers orders. Its a shameful act the manager portrayed, not professional business. Run by a bunch of clowns I will not be back ever again!!!! 0/10 on...